research: reconstruct Eldorado organization with sourced roles and explicit assumptions

README.md

@@ -27,7 +27,7 @@ After publication, verify the exact commit’s Actions task and deployed page bo
 
 ## Sections and diagrams
 
-Top-level sections are Organization, Strategy, and Contribution, each with an independent sidebar. The first Organization page is Structure and contains an explicitly illustrative organization chart, not confirmed Eldorado reporting lines.
+Top-level sections are Organization, Strategy, and Contribution, each with an independent sidebar. The first Organization page is Structure. It contains a dated public-evidence reconstruction, with named functions, job-advertised reporting lines, and explicitly marked planning assumptions. Citation URLs and checked excerpts are preserved in `research/organization/sources.json`; this is not an internally verified employee roster.
 
 Archify 3.0.1 is vendored under `vendor/archify/` from commit `d5a1333d7447c866a765adac7d4d062f2f02e4d2`. MIT and third-party notices are preserved. `diagrams/` holds editable JSON; `pnpm diagrams:build` validates and generates local standalone viewers before every site build. The iframe is sandboxed without same-origin permission. See `docs/contribution/diagrams.md` for capability analysis, authoring, boundaries, and upgrade procedure.
 

diagrams/organization-reporting.architecture.json

@@ -0,0 +1,230 @@
+{
+  "schema_version": 1,
+  "diagram_type": "architecture",
+  "meta": {
+    "title": "Eldorado — advertised reporting lines",
+    "output": "static/diagrams/organization-reporting/index.html",
+    "quality_profile": "showcase",
+    "legend": {
+      "entries": {
+        "backend": {
+          "label": "E: evidenced function"
+        },
+        "frontend": {
+          "label": "J: advertised role"
+        }
+      }
+    }
+  },
+  "components": [
+    {
+      "id": "cto",
+      "type": "frontend",
+      "label": "CTO",
+      "sublabel": "J: named manager [8]",
+      "pos": [
+        40,
+        40
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "head-engineering",
+      "type": "frontend",
+      "label": "Head of Engineering",
+      "sublabel": "J: named manager [6]",
+      "pos": [
+        400,
+        40
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "group-em",
+      "type": "frontend",
+      "label": "Group Eng. Manager",
+      "sublabel": "J: manages 4–5 EMs [6]",
+      "pos": [
+        760,
+        40
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "em",
+      "type": "frontend",
+      "label": "Engineering Manager",
+      "sublabel": "J: leads ~5 engineers [7]",
+      "pos": [
+        1120,
+        40
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "engineers",
+      "type": "frontend",
+      "label": "Software engineers",
+      "sublabel": "J: advertised team [7]",
+      "pos": [
+        1480,
+        40
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "ai-architect",
+      "type": "frontend",
+      "label": "AI Architect",
+      "sublabel": "J: solo IC; new role [8]",
+      "pos": [
+        40,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "coo",
+      "type": "backend",
+      "label": "COO",
+      "sublabel": "E: Lukas Deksnys [1]",
+      "pos": [
+        400,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "ops-qa",
+      "type": "frontend",
+      "label": "QA Specialist (Ops)",
+      "sublabel": "J: new direct report [11]",
+      "pos": [
+        760,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "cmo",
+      "type": "frontend",
+      "label": "CMO",
+      "sublabel": "J: named manager [12]",
+      "pos": [
+        1120,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "brand-lead",
+      "type": "frontend",
+      "label": "Brand Team Lead",
+      "sublabel": "J: advertised role [12]",
+      "pos": [
+        1480,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    }
+  ],
+  "connections": [
+    {
+      "id": "cto-head-engineering",
+      "from": "cto",
+      "to": "head-engineering",
+      "label": "A: assumed",
+      "variant": "dashed"
+    },
+    {
+      "id": "head-engineering-group-em",
+      "from": "head-engineering",
+      "to": "group-em",
+      "label": "J: reports [6]",
+      "variant": "default"
+    },
+    {
+      "id": "group-em-em",
+      "from": "group-em",
+      "to": "em",
+      "label": "J: reports [7]",
+      "variant": "default"
+    },
+    {
+      "id": "em-engineers",
+      "from": "em",
+      "to": "engineers",
+      "label": "J: leads [7]",
+      "variant": "default"
+    },
+    {
+      "id": "cto-ai-architect",
+      "from": "cto",
+      "to": "ai-architect",
+      "label": "J: direct [8]",
+      "variant": "default"
+    },
+    {
+      "id": "coo-ops-qa",
+      "from": "coo",
+      "to": "ops-qa",
+      "label": "J: direct [11]",
+      "variant": "default"
+    },
+    {
+      "id": "cmo-brand-lead",
+      "from": "cmo",
+      "to": "brand-lead",
+      "label": "J: direct [12]",
+      "variant": "default"
+    }
+  ],
+  "cards": [
+    {
+      "dot": "cyan",
+      "title": "Read manager → role/team",
+      "items": [
+        "J: explicitly advertised reporting/leadership, not a filled-role roster.",
+        "Solid lines cite job postings; upward lines not sourced are omitted."
+      ]
+    },
+    {
+      "dot": "amber",
+      "title": "Only one assumed connection",
+      "items": [
+        "CTO → Head of Engineering is assumed (dashed).",
+        "AI Architect starts solo; no established AI department is asserted."
+      ]
+    }
+  ]
+}

diagrams/organization-structure.architecture.json

@@ -2,22 +2,32 @@
   "schema_version": 1,
   "diagram_type": "architecture",
   "meta": {
-    "title": "Illustrative organization structure",
+    "title": "Eldorado — departments and team evidence",
     "output": "static/diagrams/organization-structure/index.html",
-    "quality_profile": "showcase"
+    "quality_profile": "showcase",
+    "legend": {
+      "entries": {
+        "backend": {
+          "label": "E: evidenced function"
+        },
+        "frontend": {
+          "label": "J: advertised role"
+        }
+      }
+    }
   },
   "components": [
     {
-      "id": "leadership",
+      "id": "management",
       "type": "backend",
-      "label": "Example leadership",
+      "label": "Management",
-      "sublabel": "Illustrative only",
+      "sublabel": "E: CEO / COO named [1]",
       "pos": [
-        320,
+        660,
         40
       ],
       "size": [
-        200,
+        320,
         80
       ]
     },
@@ -25,27 +35,27 @@
       "id": "product",
       "type": "backend",
       "label": "Product",
-      "sublabel": "Example function",
+      "sublabel": "E: careers category [4]",
       "pos": [
         40,
-        260
+        280
       ],
       "size": [
-        200,
+        240,
         80
       ]
     },
     {
-      "id": "engineering",
+      "id": "technology",
       "type": "backend",
-      "label": "Engineering",
+      "label": "Technology",
-      "sublabel": "Example function",
+      "sublabel": "E: careers category [4]",
       "pos": [
         320,
-        260
+        280
       ],
       "size": [
-        200,
+        240,
         80
       ]
     },
@@ -53,41 +63,171 @@
       "id": "operations",
       "type": "backend",
       "label": "Operations",
-      "sublabel": "Example function",
+      "sublabel": "E: careers category [4]",
       "pos": [
         600,
-        260
+        280
       ],
       "size": [
-        200,
+        240,
+        80
+      ]
+    },
+    {
+      "id": "marketing",
+      "type": "backend",
+      "label": "Marketing",
+      "sublabel": "E: careers category [4]",
+      "pos": [
+        880,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "finance",
+      "type": "backend",
+      "label": "Finance & Accounting",
+      "sublabel": "E: careers category [4]",
+      "pos": [
+        1160,
+        280
+      ],
+      "size": [
+        240,
+        80
+      ]
+    },
+    {
+      "id": "people",
+      "type": "backend",
+      "label": "HR & Administration",
+      "sublabel": "E: careers category [4]",
+      "pos": [
+        1440,
+        280
+      ],
+      "size": [
+        240,
         80
       ]
     }
   ],
   "connections": [
     {
-      "id": "leadership-product",
+      "id": "management-product",
-      "from": "leadership",
+      "from": "management",
-      "to": "product"
+      "to": "product",
+      "label": "A: placement",
+      "variant": "dashed"
     },
     {
-      "id": "leadership-engineering",
+      "id": "management-technology",
-      "from": "leadership",
+      "from": "management",
-      "to": "engineering"
+      "to": "technology",
+      "label": "A: placement",
+      "variant": "dashed"
     },
     {
-      "id": "leadership-operations",
+      "id": "management-operations",
-      "from": "leadership",
+      "from": "management",
-      "to": "operations"
+      "to": "operations",
+      "label": "A: placement",
+      "variant": "dashed"
+    },
+    {
+      "id": "management-marketing",
+      "from": "management",
+      "to": "marketing",
+      "label": "A: placement",
+      "variant": "dashed"
+    },
+    {
+      "id": "management-finance",
+      "from": "management",
+      "to": "finance",
+      "label": "A: placement",
+      "variant": "dashed"
+    },
+    {
+      "id": "management-people",
+      "from": "management",
+      "to": "people",
+      "label": "A: placement",
+      "variant": "dashed"
     }
   ],
   "cards": [
     {
       "dot": "amber",
-      "title": "Test diagram \u2014 not a confirmed structure",
+      "title": "Not a verified employee roster — 2026-10-02",
       "items": [
-        "All roles and relationships are illustrative.",
+        "E = evidenced team/function; J = job-advertised; A = assumed.",
-        "Actual Eldorado teams and reporting lines remain to be defined."
+        "All dashed department placements are planning assumptions.",
+        "Source numbers refer to the Structure page; vacancies do not prove occupancy."
+      ]
+    },
+    {
+      "dot": "cyan",
+      "title": "Product",
+      "items": [
+        "E: Order/Orders; Categories design [13,14]",
+        "E: Data Team / J: ranking role [9]",
+        "J: seller-platform domain [15]",
+        "A: Sellers & Operations squad"
+      ]
+    },
+    {
+      "dot": "amber",
+      "title": "Technology",
+      "items": [
+        "J: engineering management chain [6,7]",
+        "J: AI Architect — solo start [8]",
+        "J: IT Engineer; Technical Architect [8,10]",
+        "A: platform/reliability capability group"
+      ]
+    },
+    {
+      "dot": "cyan",
+      "title": "Operations",
+      "items": [
+        "E: Customer Support [11]",
+        "E: Trust & Resolution; Risk & Fraud [11]",
+        "J: operational QA directly to COO [11]",
+        "A: wider COO ownership/lead escalation"
+      ]
+    },
+    {
+      "dot": "amber",
+      "title": "Marketing",
+      "items": [
+        "J: Brand Lead directly to CMO [12]",
+        "E: Creative; SEO; PPC & Affiliate [12]",
+        "E: Influencer; CRM; community [12]",
+        "A: separate workstream boundaries"
+      ]
+    },
+    {
+      "dot": "cyan",
+      "title": "Finance & Accounting",
+      "items": [
+        "E: Finance team [5]",
+        "J: CFO hiring mandate [5]",
+        "A: FP&A; Accounting/Tax/Controls",
+        "A: Treasury / Payment Operations"
+      ]
+    },
+    {
+      "dot": "amber",
+      "title": "HR & Administration",
+      "items": [
+        "E: Talent Acquisition [16]",
+        "A: People Operations",
+        "A: Office / Administration",
+        "A: HR leadership reporting line"
       ]
     }
   ]

docs/contribution/diagrams.md

@@ -9,13 +9,13 @@ description: Author typed JSON diagrams and embed their local interactive viewer
 
 | Diagram type | Intended use |
 | --- | --- |
-| Architecture | Components, boundaries and relationships; also suitable for this illustrative structure test |
+| Architecture | Components, boundaries and relationships; also used for the evidence-labeled organization views |
 | Workflow | Processes, branches and approval gates |
 | Sequence | Participants and ordered messages |
 | Dataflow | Sources, processing and destinations |
 | Lifecycle | States and transitions |
 
-The standalone viewer provides pan/zoom, node inspection, search/focus, relationship tracing, light/dark themes, and an export menu. Motion is opt-in. The Organization example exercises architecture mode; other diagram types use the same build interface but do not yet have portal-specific examples. Browser-dependent exports such as video are not acceptance-tested by this integration.
+The standalone viewer provides pan/zoom, node inspection, search/focus, relationship tracing, light/dark themes, and an export menu. Motion is opt-in. The Organization views exercise architecture mode; other diagram types use the same build interface but do not yet have portal-specific examples. Browser-dependent exports such as video are not acceptance-tested by this integration.
 
 ## Author a diagram
 
@@ -34,10 +34,10 @@ pnpm build
 ```mdx
 import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
 
-<ArchifyDiagram name="organization-structure" title="Illustrative organization structure" />
+<ArchifyDiagram name="organization-structure" title="Eldorado organization — evidence and assumptions" />
 ```
 
-Supply a text alternative below each diagram. The wrapper uses a local, base-path-aware iframe with a descriptive title, scripts and downloads enabled, and no same-origin or parent-navigation permissions. A full-viewer link provides a wider canvas in a new tab; that direct page is not iframe-sandboxed. Only publish reviewed, trusted diagrams, and do not describe iframe isolation as protection for the standalone route. Generated output is ignored by Git and rebuilt in CI.
+Supply a text alternative below each diagram. The wrapper uses a local, base-path-aware iframe with a descriptive title, scripts and downloads enabled, and no same-origin or parent-navigation permissions. The Open full viewer button expands the diagram in a full-screen modal on the current page, with the same iframe sandbox. Close it with the Close button or Escape; focus returns to the opener. It does not open a new tab. The separate standalone HTML asset remains directly addressable and is not itself iframe-sandboxed, so publish only reviewed, trusted diagrams. Generated output is ignored by Git and rebuilt in CI.
 
 ## Integration boundaries
 

docs/organization/structure.mdx

@@ -1,19 +1,101 @@
 ---
 title: Structure
-description: Explore an illustrative organization diagram with the Archify viewer.
+description: Distinguish Eldorado’s publicly evidenced organization from advertised roles and planning assumptions.
-slug: /structure
 ---
 
 import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
 
-:::note Illustrative integration example
+**Research snapshot: 2026-10-02.** This is a public-evidence reconstruction for AI strategy planning, **not a verified employee roster** or an internally approved organization chart.
-This is **not Eldorado’s confirmed organization chart**. The roles and relationships below are test data demonstrating the diagram capability. Actual teams, reporting lines, and AI responsibilities will be defined separately.
-:::
 
-<ArchifyDiagram name="organization-structure" title="Illustrative organization structure" />
+## What is known
 
-Select a node to inspect it. Use the viewer’s search, zoom, theme, and export controls, or open the full viewer for more space.
+Eldorado names **Vladas Jurkevičius — co-founder and CEO** and **Lukas Deksnys — co-founder and COO** on its official About page.[1]
 
-## Text alternative
+Its official careers site uses seven hiring categories: **Management, Product, Technology, Operations, Marketing, Finance & Accounting, and HR & Administration**. Those labels are directly evidenced; treating them as six peer departments beneath Management is a planning arrangement, not a published reporting hierarchy.[4]
 
-The example connects **Example leadership** to three sample functions: **Product**, **Engineering**, and **Operations**. These links demonstrate structure; they do not assert real reporting relationships at Eldorado.
+### Evidence legend
+
+- **E — Publicly evidenced:** a named leader, team, function or careers category explicitly appears in an official source. This does not establish every reporting relationship.
+- **J — Job-advertised:** a vacancy describes a role, mandate or reporting line. The position may be unfilled or newly created.
+- **A — Assumed:** a proposed grouping or missing team boundary used for planning, not a claim about Eldorado’s current structure. Dashed connectors identify assumed placements.
+
+## Department overview
+
+<ArchifyDiagram name="organization-structure" title="Eldorado organization — evidence and assumptions" />
+
+**Text alternative:** Management is shown above Product, Technology, Operations, Marketing, Finance & Accounting, and HR & Administration. All six placements beneath Management are assumed. The department names come from the careers taxonomy; the notes in the viewer identify evidenced teams and proposed subdivisions. This view does not assign every function directly to the CEO or COO.
+
+## Departments and teams
+
+The following separates **named teams** from **roles, capabilities and domains**. A function mentioned in a vacancy is not automatically a separately staffed team.
+
+| Department / function | Publicly evidenced teams, roles or domains | Assumed completion for planning |
+| --- | --- | --- |
+| **Management** | **E:** CEO Vladas Jurkevičius and COO Lukas Deksnys. **J:** CTO and CMO are referenced as reporting managers.[1][8][12] CFO is advertised.[5] No incumbent names are inferred for those three roles. | **A:** a leadership coordination layer across the six functions. Exact executive reporting lines, Board membership and decision rights remain unverified. |
+| **Product** | **E:** Order/Orders team; Categories design team, with Boosting & Currency scope; Data Team appears in the ranking Data Scientist vacancy metadata. Data classification and product design evidence.[9][13][14] **J:** Sellers and Operations product-owner domain, including Seller Portal, integrations, onboarding, balances/withdrawals, invoicing and support tooling.[15] | **A:** treat Sellers & Operations as a cross-functional product squad for planning, not a proven standalone team. Do not duplicate Data as a separate peer department. |
+| **Technology** | **J:** Head of Engineering → Group Engineering Managers → Engineering Managers → engineers. AI Architect reports to CTO and starts solo. Technical Architect is named as an infrastructure/security partner; IT Engineer is advertised for identity, device management and internal SaaS.[6][8][10] | **A:** CTO → Head of Engineering. Proposed shared platform/reliability and security capability groups, with staffing and reporting unverified. Do not turn AI Architect into an established AI department. |
+| **Operations** | **E:** Customer Support, Trust & Resolution, Risk & Fraud. **J:** QA Specialist (Operations) reports directly to COO; separate support/resolution Team Lead mandates cover specialist teams.[11][17][18] | **A:** COO ownership of the wider Operations function and its team-lead escalation chain. Only the QA Specialist’s direct COO line is explicit in the reviewed sources. |
+| **Marketing** | **J:** Brand Team Lead reports to CMO. **E:** the wider Marketing team names Creative, SEO, PPC & Affiliate, Influencer, and CRM; brand scope includes organic social, community and brand partnerships.[12] | **A:** model these named disciplines as planning workstreams under Marketing. Separate team managers, headcounts and each discipline’s direct CMO line are not established. |
+| **Finance & Accounting** | **E:** Finance team / hiring category. **J:** CFO remit includes planning, reporting, cash/capital, tax, compliance, financial risk and payments; it describes partnership with CEO and Board, not an explicit reporting line.[5] | **A:** FP&A; Accounting/Tax/Controls; Treasury/Payment Operations as three capability groups. These are inferred subdivisions, not proven staffed teams. Financial risk is not the same thing as the Operations Risk & Fraud team. |
+| **HR & Administration** | **E:** Talent Acquisition team / role category. **J:** full-cycle IT and non-IT recruitment, partnering with hiring managers.[16] | **A:** People Operations and Office/Administration alongside Talent Acquisition. Separate teams and the HR leader’s reporting line remain unverified. |
+
+The Sellers and Operations posting establishes a **product domain**, not a named Sellers department. Its mandate crosses seller-facing features, operational tooling and marketplace infrastructure.[15]
+
+## Reporting lines supported by vacancies
+
+<ArchifyDiagram name="organization-reporting" title="Eldorado reporting lines — advertised and assumed" />
+
+**Read arrows as manager → role/team.** Solid **J** connectors are explicitly described in vacancies. The dashed **A** link between CTO and Head of Engineering is the only inferred link in this diagram. Separate rows are not connected because their upward reporting lines were not established.
+
+| Manager / leader | Role or team below it | Status and scope |
+| --- | --- | --- |
+| Head of Engineering | Group Engineering Manager | **J:** explicitly reports directly to Head of Engineering; the vacancy describes managing 4–5 Engineering Managers.[6] |
+| Group Engineering Manager | Engineering Manager | **J:** explicitly named manager in the Engineering Manager vacancy.[7] |
+| Engineering Manager | Software engineers | **J:** leads a team of around five engineers. This is the advertised span, not a count of all current engineering teams.[7] |
+| CTO | AI Architect | **J:** explicitly direct; a new individual-contributor role, starting solo with a possible future team.[8] |
+| COO | QA Specialist (Operations) | **J:** explicitly direct; independent quality work across Customer Support, Trust & Resolution, and Risk & Fraud.[11] |
+| CMO | Brand Team Lead | **J:** explicitly direct; brand, organic social, community and brand partnerships remit.[12] |
+| Customer Support / Trust & Resolution Team Leads | Their specialists | **J:** support/resolution leadership advert describes teams of 5–10 specialists; the resolution-specific advert also states 5–10. Their own upward manager is not stated.[17][18] |
+| CTO | Head of Engineering | **A:** plausible technology reporting arrangement, retained only as a planning assumption. |
+
+Product Owner, Tech Lead and Product Designer are described as collaborating on product direction. That is evidence of cross-functional work, **not** evidence that one line-manages the others.[13][14]
+
+## What this means for AI strategy
+
+**Research interpretation, not an approved roadmap:** use the evidenced organizational owners rather than inventing one central AI department.
+
+- **Engineering enablement:** the AI Architect vacancy focuses on engineering output, adoption, standards and security under the CTO—not ownership of every business AI initiative.[8]
+- **Marketplace intelligence:** Product/Data has an advertised ranking and recommendations remit, including experimentation and learning-to-rank.[9]
+- **Operations quality:** operational QA explicitly includes auditing AI-handled support and LLM-assisted scoring; customer support leadership includes AI-assisted support and automation.[11][17]
+- **Planning assumption:** coordinate these three areas with Product, Operations, Technology and Finance owners. Whether to create a cross-company AI steering group is a future decision, not a finding about current organization.
+
+## Limits and validation questions
+
+- **No complete internal chart was found in the reviewed public sources.** This is not a claim that none exists. Research prioritized official About, careers, vacancy and legal pages; it is not an exhaustive employee or vacancy census.
+- **Job postings are time-bound recruitment evidence.** A vacancy can describe a future role or team. Names, staffing, budgets and every executive reporting line still need company confirmation.
+- **No reliable total headcount is asserted.** The careers homepage itself contains both “150+” and “200+” descriptions; do not use either to derive department sizes.[2]
+- **Legal entities are not departments.** The Terms of Service names GWD Processing FZCO, Eldorado Sales LLC and Halfway House OÜ collectively as Eldorado. This establishes contracting language, not a parent/subsidiary hierarchy or the employing entity of each team.[3]
+- **Keep scope distinctions:** marketplace Risk & Fraud, financial risk, AI security, and corporate compliance may collaborate but should not be collapsed into one assumed reporting chain.
+
+Before using this as an operating model, confirm: **(1)** which advertised roles are filled, **(2)** executive and functional reporting lines, **(3)** product squad membership and engineering matrix, **(4)** ownership of Payments, Legal/Compliance and Data, and **(5)** the real team roster and capacity. Replace each **A** only when evidence is supplied.
+
+## Sources
+
+[1] https://www.eldorado.gg/about-us — Eldorado About us
+[2] https://careers.eldorado.gg — Eldorado Careers homepage
+[3] https://www.eldorado.gg/terms-of-service — Eldorado Terms of Service
+[4] https://careers.eldorado.gg/jobs — Eldorado Jobs — official hiring categories
+[5] https://careers.eldorado.gg/jobs/8394692-chief-financial-officer — Chief Financial Officer
+[6] https://careers.eldorado.gg/jobs/8376024-group-engineering-manager — Group Engineering Manager
+[7] https://careers.eldorado.gg/jobs/8290012-engineering-manager — Engineering Manager
+[8] https://careers.eldorado.gg/jobs/8175478-ai-architect — AI Architect
+[9] https://careers.eldorado.gg/jobs/8261309-data-scientist-offer-ranking-recommendations — Data Scientist (Offer Ranking & Recommendations)
+[10] https://careers.eldorado.gg/jobs/8363463-it-engineer — IT Engineer
+[11] https://careers.eldorado.gg/jobs/8358613-qa-specialist-operations — QA Specialist (Operations)
+[12] https://careers.eldorado.gg/jobs/8450323-brand-team-lead — Brand Team Lead
+[13] https://careers.eldorado.gg/jobs/8404928-product-designer-orders-team — Product Designer (Orders team)
+[14] https://careers.eldorado.gg/jobs/8253165-product-designer — Product Designer
+[15] https://careers.eldorado.gg/jobs/8389376-product-owner-sellers-and-operations — Product Owner (Sellers and Operations)
+[16] https://careers.eldorado.gg/jobs/8487069-talent-acquisition-partner-junior-mid — Talent Acquisition Partner (Junior - Mid)
+[17] https://careers.eldorado.gg/jobs/8381712-customer-support-team-lead — Customer Support Team Lead
+[18] https://careers.eldorado.gg/jobs/8483510-trust-resolution-team-lead — Trust & Resolution Team Lead

research/organization/README.md

@@ -0,0 +1,9 @@
+# Organization research — 2026-10-02
+
+Public-evidence reconstruction, not an approved internal org chart. The canonical reader-facing report is `docs/organization/structure.mdx`. `sources.json` preserves retrieved URLs, access dates and verbatim excerpts checked against fetched page text with the grounded-citations evidence matcher. No private employee data or application forms were accessed.
+
+E = publicly evidenced names/categories/functions; J = job-advertised roles and reporting lines, not proof of occupancy; A = planning assumptions. The diagrams carry the same distinction. Department placement beneath Management is a model, not a proven reporting chain. Legal entities and hiring categories must not be conflated with departments.
+
+Coverage: official About, careers index and selected job detail pages plus legal Terms. The jobs index was not treated as an exhaustive personnel roster. Search-engine discovery was unhelpful (Google traffic challenge; Bing irrelevant results); all factual findings rely on directly fetched official sources. Exact headcount and unnamed incumbents are deliberately omitted. Current-role dates are access dates, not proof of appointment dates.
+
+Update source excerpts and access dates, revise the report and both diagrams together, then run `pnpm verify`, `pnpm typecheck`, `pnpm build`, `pnpm verify:build` and browser checks before publication. Revalidate recruitment evidence rather than treating an old vacancy as a permanent org fact.

research/organization/sources.json

@@ -0,0 +1,261 @@
+{
+  "version": 1,
+  "sources": [
+    {
+      "id": 1,
+      "url": "https://www.eldorado.gg/about-us",
+      "title": "Eldorado About us",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Eldorado.gg was founded by two Lithuanian co-founders, Vladas Jurkevičius (CEO) and Lukas Deksnys (COO).",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 2,
+      "url": "https://careers.eldorado.gg",
+      "title": "Eldorado Careers homepage",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "A global team of 150+ professionals shaping the future of in-game commerce at Eldorado.gg",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "A team of 200+ professionals",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 3,
+      "url": "https://www.eldorado.gg/terms-of-service",
+      "title": "Eldorado Terms of Service",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Together, GWD Processing FZCO, Eldorado Sales LLC and Halfway House OÜ are collectively referred to in this Agreement as “Eldorado,” unless otherwise specified.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 4,
+      "url": "https://careers.eldorado.gg/jobs",
+      "title": "Eldorado Jobs — official hiring categories",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Finance & Accounting (1)\nHR & Administration (1)\nMarketing (2)\nOperations (5)\nProduct (3)\nTechnology (9)\nManagement",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 5,
+      "url": "https://careers.eldorado.gg/jobs/8394692-chief-financial-officer",
+      "title": "Chief Financial Officer",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "This is a key executive role with a broad mandate across financial planning, reporting, cash and capital management, tax, compliance, risk, payments and the Finance team.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 6,
+      "url": "https://careers.eldorado.gg/jobs/8376024-group-engineering-manager",
+      "title": "Group Engineering Manager",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We're growing and looking for a Group Engineering Manager to lead an engineering group of several teams, manage 4-5 Engineering Managers, and report directly to Head of Engineering.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 7,
+      "url": "https://careers.eldorado.gg/jobs/8290012-engineering-manager",
+      "title": "Engineering Manager",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We’re growing and looking for an Engineering Manager to lead a team of around five software engineers and report to a Group Engineering Manager.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 8,
+      "url": "https://careers.eldorado.gg/jobs/8175478-ai-architect",
+      "title": "AI Architect",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We're creating a new role at Eldorado.gg: AI Architect, reporting directly to the CTO.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "You'll start solo: this is an individual-contributor role on paper, with outsized influence in practice. No direct reports required from day one, but a mandate that touches the whole organization.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Own the security posture of AI usage across engineering, in partnership with Technical Architect on infra and security.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 9,
+      "url": "https://careers.eldorado.gg/jobs/8261309-data-scientist-offer-ranking-recommendations",
+      "title": "Data Scientist (Offer Ranking & Recommendations)",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Team\nProduct\nRole\nData Team",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 10,
+      "url": "https://careers.eldorado.gg/jobs/8363463-it-engineer",
+      "title": "IT Engineer",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Own the joiner–mover–leaver process end to end;",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 11,
+      "url": "https://careers.eldorado.gg/jobs/8358613-qa-specialist-operations",
+      "title": "QA Specialist (Operations)",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Our Operations teams - Customer Support, Trust & Resolution, and Risk & Fraud - are scaling fast, and each measures quality its own way.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "We're creating a new role at Eldorado.gg: QA Specialist (Operations), reporting directly to the COO.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Audit AI-handled support conversations and root-cause failures into content, routing, or model issues;",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 12,
+      "url": "https://careers.eldorado.gg/jobs/8450323-brand-team-lead",
+      "title": "Brand Team Lead",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "You will manage a team of several people and report to our CMO.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Lead and develop a high-performing team spanning brand, organic social, community and brand partnerships;",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Collaborate closely with the wider Marketing team (Creative, SEO, PPC & Affiliate, Influencer, CRM) as well as Product, Data, and other cross-functional stakeholders.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 13,
+      "url": "https://careers.eldorado.gg/jobs/8404928-product-designer-orders-team",
+      "title": "Product Designer (Orders team)",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We're growing and looking for a Product Designer to join our Order team.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Shape product direction as an equal stakeholder alongside the Product Owner and Tech Lead, owning the end-to-end design process for the order page, dispute flows, and broader post-purchase delivery experience;",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 14,
+      "url": "https://careers.eldorado.gg/jobs/8253165-product-designer",
+      "title": "Product Designer",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We’re growing and looking for a Product Designer to join our Categories design team.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 15,
+      "url": "https://careers.eldorado.gg/jobs/8389376-product-owner-sellers-and-operations",
+      "title": "Product Owner (Sellers and Operations)",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "You’ll own the seller platform domain — the systems and tools that power how sellers operate on Eldorado.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "This includes Seller Portal and dashboards, direct seller integrations, onboarding and verification tools, balances and withdrawals, invoicing, and customer support tooling.",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 16,
+      "url": "https://careers.eldorado.gg/jobs/8487069-talent-acquisition-partner-junior-mid",
+      "title": "Talent Acquisition Partner (Junior - Mid)",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Team\nHR & Administration\nRole\nTalent Acquisition",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 17,
+      "url": "https://careers.eldorado.gg/jobs/8381712-customer-support-team-lead",
+      "title": "Customer Support Team Lead",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "We’re growing our Customer Operations function and looking for two experienced Team Leads to join our Customer Support and Trust & Resolution teams.",
+          "added": "2026-10-02"
+        },
+        {
+          "text": "Explore AI-assisted support and automation opportunities;",
+          "added": "2026-10-02"
+        }
+      ]
+    },
+    {
+      "id": 18,
+      "url": "https://careers.eldorado.gg/jobs/8483510-trust-resolution-team-lead",
+      "title": "Trust & Resolution Team Lead",
+      "accessed": "2026-10-02",
+      "quotes": [
+        {
+          "text": "Lead, coach, and grow a team of 5-10 Trust & Resolution Specialists;",
+          "added": "2026-10-02"
+        }
+      ]
+    }
+  ]
+}

scripts/portal.test.mjs

@@ -55,12 +55,28 @@ test('Archify is pinned, licensed and rebuilt, not a remote embed', () => {
   assert(wrapper.includes('sandbox="allow-scripts allow-downloads"'));
   assert(!wrapper.includes('allow-same-origin'));
   assert(wrapper.includes('useBaseUrl'));
+  assert(wrapper.includes('showModal()') && wrapper.includes('onClose='));
+  assert(!wrapper.includes('target="_blank"'));
+  assert(wrapper.includes('Close full-screen diagram'));
 });
-test('example is explicitly illustrative and contains valid connected nodes', () => {
+test('organization research distinguishes evidence, advertised roles and assumptions', () => {
-  const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
+  const page = read('docs/organization/structure.mdx');
-  assert(spec.meta.title.includes('Illustrative'));
+  assert(page.includes('2026-10-02') && page.includes('not a verified employee roster'));
-  const ids = new Set(spec.components.map(n => n.id));
+  assert(page.includes('Vladas Jurkevičius') && page.includes('Lukas Deksnys'));
-  assert.equal(ids.size, spec.components.length);
+  assert(page.includes('Assumed') && page.includes('Publicly evidenced'));
-  for (const edge of spec.connections) assert(ids.has(edge.from) && ids.has(edge.to));
+  assert(!page.includes('Illustrative integration example'));
-  assert(read('docs/organization/structure.mdx').includes('not Eldorado’s confirmed organization chart'));
+  const ledger = JSON.parse(read('research/organization/sources.json'));
+  const citations = [...page.split('## Sources')[0].matchAll(/\[(\d+)\]/g)].map(m => Number(m[1]));
+  assert(citations.length > 10);
+  for (const id of citations) assert(ledger.sources.some(s => s.id === id && s.quotes?.length), `Missing evidence ${id}`);
+  for (const name of ['organization-structure', 'organization-reporting']) {
+    const spec = JSON.parse(read(`diagrams/${name}.architecture.json`));
+    const ids = new Set(spec.components.map(n => n.id));
+    assert.equal(ids.size, spec.components.length);
+    for (const edge of spec.connections) {
+      assert(ids.has(edge.from) && ids.has(edge.to));
+      assert(edge.label.startsWith('J:') || edge.label.startsWith('A:'));
+      if (edge.label.startsWith('A:')) assert.equal(edge.variant, 'dashed');
+    }
+  }
 });

scripts/verify.mjs

@@ -21,7 +21,13 @@ if (process.argv.includes('--build')) {
   }
   assert(!readdirSync('build/diagrams', {recursive: true}).some(f => f.endsWith('.delivery.json')), 'Private build receipts must not be published');
   const diagram = read('build/diagrams/organization-structure/index.html');
-  assert(diagram.includes('Example leadership') && diagram.includes('node-engineering'));
+  assert(diagram.includes('A: placement') && diagram.includes('node-technology'));
+  assert(!diagram.includes('Example leadership'));
+  const reporting = read('build/diagrams/organization-reporting/index.html');
+  assert(reporting.includes('AI Architect') && reporting.includes('A: assumed'));
+  const structure = read('build/organization/structure/index.html');
+  assert(structure.includes('Vladas Jurkevičius') && structure.includes('not a verified employee roster'));
+  assert(!structure.includes('Illustrative integration example'));
   assert(!diagram.includes('/opt/data/'), 'No build paths in published diagrams');
   const home = read('build/index.html');
   assert(/<title\b[^>]*>Eldorado Powered By AI<\/title>/.test(home));

src/components/ArchifyDiagram/index.tsx

@@ -1,12 +1,28 @@
-import React from 'react';
+import React, {useEffect, useId, useRef, useState} from 'react';
 import useBaseUrl from '@docusaurus/useBaseUrl';
 
 export default function ArchifyDiagram({name, title}: {name: string; title: string}): React.ReactElement {
   if (!/^[a-z0-9]+(?:-[a-z0-9]+)*$/.test(name)) throw new Error('Invalid diagram name');
   const source = useBaseUrl(`/diagrams/${name}/`);
   const json = useBaseUrl(`/diagrams/${name}.json`);
+  const dialog = useRef<HTMLDialogElement>(null);
+  const opener = useRef<HTMLButtonElement>(null);
+  const headingId = useId();
+  const [expanded, setExpanded] = useState(false);
+  useEffect(() => {
+    if (!expanded) return;
+    dialog.current?.showModal();
+    const previousOverflow = document.body.style.overflow;
+    document.body.style.overflow = 'hidden';
+    return () => {document.body.style.overflow = previousOverflow;};
+  }, [expanded]);
+  const close = () => {dialog.current?.close();};
   return <section className="archify-panel" aria-label={title}>
-    <div className="archify-toolbar"><strong>Interactive diagram</strong><div><a href={source} target="_blank" rel="noopener noreferrer">Open full viewer ↗</a><a href={json} download>JSON source ↓</a></div></div>
+    <div className="archify-toolbar"><strong>Interactive diagram</strong><div><button ref={opener} type="button" className="archify-expand" onClick={() => setExpanded(true)}>Open full viewer ⛶</button><a href={json} download>JSON source ↓</a></div></div>
     <iframe src={source} title={title} sandbox="allow-scripts allow-downloads" loading="lazy" referrerPolicy="no-referrer" />
+    <dialog ref={dialog} className="archify-modal" aria-labelledby={headingId} onClose={() => {setExpanded(false); opener.current?.focus();}}>
+      <div className="archify-modal-toolbar"><strong id={headingId}>{title}</strong><button type="button" onClick={close} autoFocus aria-label="Close full-screen diagram">Close ×</button></div>
+      {expanded && <iframe src={source} title={`${title} — expanded`} sandbox="allow-scripts allow-downloads" referrerPolicy="no-referrer" />}
+    </dialog>
   </section>;
 }

src/css/custom.css

@@ -101,4 +101,12 @@ a:focus-visible, button:focus-visible {outline: 3px solid #b88719; outline-offse
 .archify-toolbar div {display: flex; gap: 20px; flex-wrap: wrap;}
 .archify-panel iframe {width: 100%; height: 720px; border: 0; display: block; background: #f6f6f6;}
 @media (max-width: 700px) {.archify-panel iframe {height: 650px;}}
+.archify-expand {border: 0; padding: 0; background: transparent; color: var(--ifm-link-color); font: inherit; cursor: pointer;}
+.archify-expand:hover {text-decoration: underline;}
+.archify-modal {position: fixed; inset: 0; margin: 0; padding: 0; width: 100vw; height: 100dvh; max-width: none; max-height: none; border: 0; background: var(--surface); color: var(--ifm-color-content);}
+.archify-modal[open] {display: flex; flex-direction: column;}
+.archify-modal::backdrop {background: #000b;}
+.archify-modal-toolbar {display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 12px 20px; border-bottom: 1px solid var(--line);}
+.archify-modal-toolbar button {flex-shrink: 0; padding: 8px 16px; background: var(--gold); color: #14131a; font: inherit; font-weight: 700; border: 0; cursor: pointer;}
+.archify-panel .archify-modal iframe {flex: 1; min-height: 0; height: 100%; width: 100%;}
 @media (prefers-reduced-motion: reduce) {.start-card {transition: none;} .start-card:hover {transform: none;}}