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jarvis-at-skic 01e2b4df39 docs: align departments and add departmental squads
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2026-10-04 08:50:28 +00:00
jarvis-at-skic 5bc1263be0 Merge pull request 'docs: separate Product and Technology teams' (#9) from docs/separate-product-technology-teams into main
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2026-10-02 23:42:00 -07:00
jarvis-at-skic ecc234234e docs: separate two Product and five Technology teams
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2026-10-03 06:41:10 +00:00
jarvis-at-skic 59b4075113 Merge pull request 'docs: shared Product and Technology squads' (#8) from docs/product-technology-squads into main
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2026-10-02 10:19:50 -07:00
jarvis-at-skic 6e1503d31b docs: add seven shared Product and Technology squads
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2026-10-02 17:19:08 +00:00
jarvis-at-skic ea2d1e889b Merge pull request 'docs: organization operating model' (#7) from docs/organization-operating-model into main
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2026-10-02 08:28:33 -07:00
jarvis-at-skic 6b487643b3 docs: present organization as an operating model rather than a research report
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2026-10-02 15:27:57 +00:00
jarvis-at-skic f004e14f36 Merge pull request 'research: Eldorado departments, teams and reporting lines' (#6) from research/eldorado-organization into main
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2026-10-02 05:13:29 -07:00
jarvis-at-skic c2665624e3 research: reconstruct Eldorado organization with sourced roles and explicit assumptions
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2026-10-02 12:12:57 +00:00
jarvis-at-skic 0af096a285 Merge pull request 'ui: expand diagrams in same-page fullscreen modal' (#5) from ui/diagram-fullscreen-modal into main
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2026-10-02 03:48:05 -07:00
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@@ -27,7 +27,7 @@ After publication, verify the exact commit’s Actions task and deployed page bo
## Sections and diagrams
Top-level sections are Organization, Strategy, and Contribution, each with an independent sidebar. The first Organization page is Structure and contains an explicitly illustrative organization chart, not confirmed Eldorado reporting lines.
Top-level sections are Organization, Strategy, and Contribution, each with an independent sidebar. The first Organization page is Structure. It presents the organizational operating model: leadership, departments, teams, responsibilities and cross-functional delivery. Research and source excerpts remain under `research/organization/`, outside the published documentation.
Archify 3.0.1 is vendored under `vendor/archify/` from commit `d5a1333d7447c866a765adac7d4d062f2f02e4d2`. MIT and third-party notices are preserved. `diagrams/` holds editable JSON; `pnpm diagrams:build` validates and generates local standalone viewers before every site build. The iframe is sandboxed without same-origin permission. See `docs/contribution/diagrams.md` for capability analysis, authoring, boundaries, and upgrade procedure.
@@ -0,0 +1,230 @@
{
"schema_version": 1,
"diagram_type": "architecture",
"meta": {
"title": "Eldorado leadership and delivery structure",
"output": "static/diagrams/organization-reporting/index.html",
"quality_profile": "showcase",
"legend": {
"entries": {
"backend": {
"label": "Leadership / department"
},
"frontend": {
"label": "Role / delivery team"
}
}
}
},
"components": [
{
"id": "cto",
"type": "frontend",
"label": "CTO",
"sublabel": "Technology direction",
"pos": [
40,
40
],
"size": [
240,
80
]
},
{
"id": "head-engineering",
"type": "frontend",
"label": "Head of Engineering",
"sublabel": "Engineering leadership",
"pos": [
400,
40
],
"size": [
240,
80
]
},
{
"id": "group-em",
"type": "frontend",
"label": "Group Eng. Manager",
"sublabel": "Engineering group leadership",
"pos": [
760,
40
],
"size": [
240,
80
]
},
{
"id": "em",
"type": "frontend",
"label": "Engineering Manager",
"sublabel": "Team leadership and delivery",
"pos": [
1120,
40
],
"size": [
240,
80
]
},
{
"id": "engineers",
"type": "frontend",
"label": "Software engineers",
"sublabel": "Product Engineering team",
"pos": [
1480,
40
],
"size": [
240,
80
]
},
{
"id": "ai-architect",
"type": "frontend",
"label": "AI Architect",
"sublabel": "AI enablement across engineering",
"pos": [
40,
280
],
"size": [
240,
80
]
},
{
"id": "coo",
"type": "backend",
"label": "COO",
"sublabel": "Lukas Deksnys",
"pos": [
400,
280
],
"size": [
240,
80
]
},
{
"id": "ops-qa",
"type": "frontend",
"label": "QA Specialist (Ops)",
"sublabel": "Independent operational quality",
"pos": [
760,
280
],
"size": [
240,
80
]
},
{
"id": "cmo",
"type": "frontend",
"label": "CMO",
"sublabel": "Marketing leadership",
"pos": [
1120,
280
],
"size": [
240,
80
]
},
{
"id": "brand-lead",
"type": "frontend",
"label": "Brand Team Lead",
"sublabel": "Brand and community",
"pos": [
1480,
280
],
"size": [
240,
80
]
}
],
"connections": [
{
"id": "cto-head-engineering",
"from": "cto",
"to": "head-engineering",
"label": "Leads",
"variant": "default"
},
{
"id": "head-engineering-group-em",
"from": "head-engineering",
"to": "group-em",
"label": "Leads",
"variant": "default"
},
{
"id": "group-em-em",
"from": "group-em",
"to": "em",
"label": "Leads",
"variant": "default"
},
{
"id": "em-engineers",
"from": "em",
"to": "engineers",
"label": "Leads",
"variant": "default"
},
{
"id": "cto-ai-architect",
"from": "cto",
"to": "ai-architect",
"label": "Leads",
"variant": "default"
},
{
"id": "coo-ops-qa",
"from": "coo",
"to": "ops-qa",
"label": "Leads",
"variant": "default"
},
{
"id": "cmo-brand-lead",
"from": "cmo",
"to": "brand-lead",
"label": "Leads",
"variant": "default"
}
],
"cards": [
{
"dot": "cyan",
"title": "Leadership and delivery",
"items": [
"Arrows run from leader to role or team.",
"Functional leaders develop people, standards and delivery capability."
]
},
{
"dot": "amber",
"title": "Interdepartmental collaboration",
"items": [
"Product Owners, Designers and Tech Leads align on product outcomes.",
"Data & AI enables AI adoption across Technology."
]
}
]
}
+377 -33
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@@ -2,22 +2,32 @@
"schema_version": 1,
"diagram_type": "architecture",
"meta": {
"title": "Illustrative organization structure",
"title": "Eldorado organization structure",
"output": "static/diagrams/organization-structure/index.html",
"quality_profile": "showcase"
"quality_profile": "showcase",
"legend": {
"entries": {
"backend": {
"label": "Leadership / department"
},
"frontend": {
"label": "Role / delivery team"
}
}
}
},
"components": [
{
"id": "leadership",
"id": "management",
"type": "backend",
"label": "Example leadership",
"sublabel": "Illustrative only",
"label": "Management",
"sublabel": "CEO / COO",
"pos": [
320,
820,
40
],
"size": [
200,
320,
80
]
},
@@ -25,27 +35,27 @@
"id": "product",
"type": "backend",
"label": "Product",
"sublabel": "Example function",
"sublabel": "Experience and product outcomes",
"pos": [
40,
260
280
],
"size": [
200,
280,
80
]
},
{
"id": "engineering",
"id": "technology",
"type": "backend",
"label": "Engineering",
"sublabel": "Example function",
"label": "Technology",
"sublabel": "Engineering and platform",
"pos": [
320,
260
360,
280
],
"size": [
200,
280,
80
]
},
@@ -53,41 +63,375 @@
"id": "operations",
"type": "backend",
"label": "Operations",
"sublabel": "Example function",
"sublabel": "Service, resolution and trust",
"pos": [
600,
260
680,
280
],
"size": [
200,
280,
80
]
},
{
"id": "marketing",
"type": "backend",
"label": "Marketing",
"sublabel": "Brand and customer growth",
"pos": [
1000,
280
],
"size": [
280,
80
]
},
{
"id": "finance",
"type": "backend",
"label": "Finance & Accounting",
"sublabel": "Financial performance and controls",
"pos": [
1320,
280
],
"size": [
280,
80
]
},
{
"id": "people",
"type": "backend",
"label": "HR & Administration",
"sublabel": "People and workplace",
"pos": [
1640,
280
],
"size": [
280,
80
]
},
{
"id": "product-team-1",
"type": "frontend",
"label": "Product Management",
"sublabel": "Strategy, priorities and outcomes",
"pos": [
40,
480
],
"size": [
280,
80
]
},
{
"id": "product-team-2",
"type": "frontend",
"label": "Product Design",
"sublabel": "Research and experience design",
"pos": [
40,
620
],
"size": [
280,
80
]
},
{
"id": "technology-team-1",
"type": "frontend",
"label": "Product Engineering",
"sublabel": "Marketplace software delivery",
"pos": [
360,
480
],
"size": [
280,
80
]
},
{
"id": "technology-team-2",
"type": "frontend",
"label": "Platform & IT",
"sublabel": "Reliability and internal systems",
"pos": [
360,
620
],
"size": [
280,
80
]
},
{
"id": "technology-team-3",
"type": "frontend",
"label": "Architecture & Security",
"sublabel": "Technical standards and protection",
"pos": [
360,
760
],
"size": [
280,
80
]
},
{
"id": "technology-team-4",
"type": "frontend",
"label": "Quality Engineering",
"sublabel": "Testing and release quality",
"pos": [
360,
900
],
"size": [
280,
80
]
},
{
"id": "technology-team-5",
"type": "frontend",
"label": "Data & AI",
"sublabel": "Analytics, ML and AI enablement",
"pos": [
360,
1040
],
"size": [
280,
80
]
},
{
"id": "operations-team-1",
"type": "frontend",
"label": "Operations Squad",
"sublabel": "Service, resolution, risk and quality",
"pos": [
680,
480
],
"size": [
280,
80
]
},
{
"id": "marketing-team-1",
"type": "frontend",
"label": "Marketing Squad",
"sublabel": "Brand, acquisition and retention",
"pos": [
1000,
480
],
"size": [
280,
80
]
},
{
"id": "finance-team-1",
"type": "frontend",
"label": "Finance & Accounting Squad",
"sublabel": "Planning, controls and payments",
"pos": [
1320,
480
],
"size": [
280,
80
]
},
{
"id": "people-team-1",
"type": "frontend",
"label": "People & Administration Squad",
"sublabel": "Talent, people and workplace",
"pos": [
1640,
480
],
"size": [
280,
80
]
}
],
"connections": [
{
"id": "leadership-product",
"from": "leadership",
"to": "product"
"id": "management-product",
"from": "management",
"to": "product",
"variant": "default"
},
{
"id": "leadership-engineering",
"from": "leadership",
"to": "engineering"
"id": "management-technology",
"from": "management",
"to": "technology",
"variant": "default"
},
{
"id": "leadership-operations",
"from": "leadership",
"to": "operations"
"id": "management-operations",
"from": "management",
"to": "operations",
"variant": "default"
},
{
"id": "management-marketing",
"from": "management",
"to": "marketing",
"variant": "default"
},
{
"id": "management-finance",
"from": "management",
"to": "finance",
"variant": "default"
},
{
"id": "management-people",
"from": "management",
"to": "people",
"variant": "default"
},
{
"id": "product-1",
"from": "product",
"to": "product-team-1",
"variant": "default"
},
{
"id": "product-2",
"from": "product",
"to": "product-team-2",
"variant": "default"
},
{
"id": "technology-1",
"from": "technology",
"to": "technology-team-1",
"variant": "default"
},
{
"id": "technology-2",
"from": "technology",
"to": "technology-team-2",
"variant": "default"
},
{
"id": "technology-3",
"from": "technology",
"to": "technology-team-3",
"variant": "default"
},
{
"id": "technology-4",
"from": "technology",
"to": "technology-team-4",
"variant": "default"
},
{
"id": "technology-5",
"from": "technology",
"to": "technology-team-5",
"variant": "default"
},
{
"id": "operations-1",
"from": "operations",
"to": "operations-team-1",
"variant": "default"
},
{
"id": "marketing-1",
"from": "marketing",
"to": "marketing-team-1",
"variant": "default"
},
{
"id": "finance-1",
"from": "finance",
"to": "finance-team-1",
"variant": "default"
},
{
"id": "people-1",
"from": "people",
"to": "people-team-1",
"variant": "default"
}
],
"cards": [
{
"dot": "amber",
"title": "Test diagram \u2014 not a confirmed structure",
"dot": "cyan",
"title": "Product",
"items": [
"All roles and relationships are illustrative.",
"Actual Eldorado teams and reporting lines remain to be defined."
"Product Management",
"Product Design"
]
},
{
"dot": "amber",
"title": "Technology",
"items": [
"Product Engineering",
"Platform & IT",
"Architecture & Security",
"Quality Engineering",
"Data & AI"
]
},
{
"dot": "cyan",
"title": "Operations",
"items": [
"Operations Squad",
"Customer Support; Trust & Resolution",
"Risk & Fraud",
"Operational Quality"
]
},
{
"dot": "amber",
"title": "Marketing",
"items": [
"Marketing Squad",
"Brand & Community; Creative; SEO",
"PPC & Affiliate; Influencer",
"CRM"
]
},
{
"dot": "cyan",
"title": "Finance & Accounting",
"items": [
"Finance & Accounting Squad",
"Financial Planning & Analysis",
"Accounting, Tax & Controls",
"Treasury & Payment Operations"
]
},
{
"dot": "amber",
"title": "HR & Administration",
"items": [
"People & Administration Squad",
"Talent Acquisition",
"People Operations",
"Office & Administration"
]
}
]
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@@ -9,13 +9,13 @@ description: Author typed JSON diagrams and embed their local interactive viewer
| Diagram type | Intended use |
| --- | --- |
| Architecture | Components, boundaries and relationships; also suitable for this illustrative structure test |
| Architecture | Components, boundaries and relationships; also used for the organization structure views |
| Workflow | Processes, branches and approval gates |
| Sequence | Participants and ordered messages |
| Dataflow | Sources, processing and destinations |
| Lifecycle | States and transitions |
The standalone viewer provides pan/zoom, node inspection, search/focus, relationship tracing, light/dark themes, and an export menu. Motion is opt-in. The Organization example exercises architecture mode; other diagram types use the same build interface but do not yet have portal-specific examples. Browser-dependent exports such as video are not acceptance-tested by this integration.
The standalone viewer provides pan/zoom, node inspection, search/focus, relationship tracing, light/dark themes, and an export menu. Motion is opt-in. The Organization views exercise architecture mode; other diagram types use the same build interface but do not yet have portal-specific examples. Browser-dependent exports such as video are not acceptance-tested by this integration.
## Author a diagram
@@ -34,7 +34,7 @@ pnpm build
```mdx
import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
<ArchifyDiagram name="organization-structure" title="Illustrative organization structure" />
<ArchifyDiagram name="organization-structure" title="Eldorado organization structure" />
```
Supply a text alternative below each diagram. The wrapper uses a local, base-path-aware iframe with a descriptive title, scripts and downloads enabled, and no same-origin or parent-navigation permissions. The Open full viewer button expands the diagram in a full-screen modal on the current page, with the same iframe sandbox. Close it with the Close button or Escape; focus returns to the opener. It does not open a new tab. The separate standalone HTML asset remains directly addressable and is not itself iframe-sandboxed, so publish only reviewed, trusted diagrams. Generated output is ignored by Git and rebuilt in CI.
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@@ -1,19 +1,137 @@
---
title: Structure
description: Explore an illustrative organization diagram with the Archify viewer.
slug: /structure
description: Eldorado’s organizational operating model, departments, teams and responsibilities.
---
import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
:::note Illustrative integration example
This is **not Eldorado’s confirmed organization chart**. The roles and relationships below are test data demonstrating the diagram capability. Actual teams, reporting lines, and AI responsibilities will be defined separately.
:::
This operating model organizes Eldorado around six departments: **Product, Technology, Operations, Marketing, Finance & Accounting, and HR & Administration**. Leadership aligns their priorities around marketplace growth, customer trust and efficient delivery.
<ArchifyDiagram name="organization-structure" title="Illustrative organization structure" />
## Leadership
Select a node to inspect it. Use the viewer’s search, zoom, theme, and export controls, or open the full viewer for more space.
| Role | Leadership | Responsibility |
| --- | --- | --- |
| Chief Executive Officer | Vladas Jurkevičius | Company direction, business performance, strategic priorities and executive alignment. |
| Chief Operating Officer | Lukas Deksnys | Marketplace operations, customer service, resolution quality and operational performance. |
## Text alternative
Functional leaders translate company priorities into departmental plans. Team leads own execution, people development and service quality within their teams.
The example connects **Example leadership** to three sample functions: **Product**, **Engineering**, and **Operations**. These links demonstrate structure; they do not assert real reporting relationships at Eldorado.
## Organization overview
<ArchifyDiagram name="organization-structure" title="Eldorado organization structure" />
**Management coordinates the six departments.** Each department has a clear business responsibility and a set of teams that deliver it.
## Departments and teams
Product has **two teams** and Technology has **five teams**. Operations, Marketing, Finance & Accounting, and HR & Administration each have **one squad** covering their departmental workstreams. Each team belongs to one department, with its own leadership and responsibilities. The departments collaborate on delivery without sharing team ownership.
### Product
**Purpose:** improve the buyer and seller experience and turn marketplace opportunities into valuable product capabilities.
| Team | Responsibilities |
| --- | --- |
| Product Management | Product strategy, roadmaps, priorities and outcome measurement across discovery, categories, orders, seller tools, payments and operational workflows. |
| Product Design | User research, interaction design, design consistency and accessible buyer and seller experiences. |
Product Management owns what to improve and why. Product Design shapes the experience. Both work with Technology teams while remaining within Product.
### Technology
**Purpose:** build and operate a secure, reliable marketplace and improve the effectiveness of engineering.
| Team | Responsibilities |
| --- | --- |
| Product Engineering | Build and maintain marketplace capabilities, including search, orders, seller tools, checkout, wallet and operational tooling. |
| Platform & IT | Platform services, delivery infrastructure, observability, reliability, performance, internal systems, employee devices and identity administration. |
| Architecture & Security | Technical standards, system design, security architecture and secure engineering practices. |
| Quality Engineering | Test strategy, automation, release quality and defect prevention. |
| Data & AI | Analytics, experimentation, ranking, recommendations, marketplace ML and safe AI-assisted engineering workflows. |
The CTO owns technology direction. The Head of Engineering leads engineering delivery through Group Engineering Managers and Engineering Managers. The AI Architect coordinates AI enablement within Data & AI, working with Architecture & Security and the other Technology teams. These are leadership roles within the five-team structure, not additional teams.
### Operations
**Purpose:** keep marketplace trading dependable and resolve customer issues fairly and efficiently.
**Operations Squad** delivers the department’s responsibilities across the following workstreams.
| Workstream | Responsibilities |
| --- | --- |
| Customer Support | Buyer and seller assistance, knowledge management, self-service and support workflow automation. |
| Trust & Resolution | Disputes, appeals, refunds, warranties, chargebacks and complex customer cases. |
| Risk & Fraud | Transaction and account risk, fraud prevention, investigations and operational controls. |
| Operational Quality | Independent case reviews, quality standards, calibration, service accuracy and improvement tracking across operational teams. |
The COO coordinates Operations. Team leads manage specialists and daily service delivery. Operational Quality reports directly to the COO and reviews quality across teams.
### Marketing
**Purpose:** attract and retain customers, build the Eldorado brand and grow marketplace demand.
**Marketing Squad** delivers the department’s responsibilities across the following workstreams.
| Workstream | Responsibilities |
| --- | --- |
| Brand & Community | Brand positioning, campaigns, organic social, community and brand partnerships. |
| Creative | Campaign concepts, visual assets and performance creative. |
| SEO | Organic discovery, search visibility and content performance. |
| PPC & Affiliate | Paid acquisition, affiliate channels and return on marketing investment. |
| Influencer | Creator relationships, influencer programs and campaign delivery. |
| CRM | Customer lifecycle communication, retention, reactivation and campaign personalization. |
The CMO coordinates Marketing. The Brand Team Lead owns Brand & Community, with shared support from Creative and the other marketing workstreams.
### Finance & Accounting
**Purpose:** maintain financial control, support business decisions and keep marketplace money flows dependable.
**Finance & Accounting Squad** delivers the department’s responsibilities across the following workstreams.
| Workstream | Responsibilities |
| --- | --- |
| Financial Planning & Analysis | Budgets, forecasts, profitability, management reporting and investment analysis. |
| Accounting, Tax & Controls | Accounting, financial reporting, tax, audit coordination and internal controls. |
| Treasury & Payment Operations | Cash management, reconciliation, payout oversight, payment-provider coordination and financial risk. |
The CFO coordinates Finance & Accounting and works with executive leadership on business performance. Finance, Operations and Product share responsibility for effective payment and withdrawal processes, each within its own area of expertise.
### HR & Administration
**Purpose:** help teams attract, develop and retain people and provide an effective working environment.
**People & Administration Squad** delivers the department’s responsibilities across the following workstreams.
| Workstream | Responsibilities |
| --- | --- |
| Talent Acquisition | Recruitment, candidate experience, hiring coordination and workforce demand support. |
| People Operations | Employee onboarding, development, performance processes, policies and employee experience. |
| Office & Administration | Workplace services, office operations and administrative coordination. |
HR partners with department leaders on team capacity and development. People Operations works with Platform & IT on employee onboarding, role changes and offboarding.
## Leadership and delivery structure
<ArchifyDiagram name="organization-reporting" title="Eldorado leadership and delivery structure" />
The diagram shows management responsibility from leader to role or team:
- **CTO → Head of Engineering → Group Engineering Managers → Engineering Managers → the Product Engineering team.**
- **CTO → AI Architect**, coordinating engineering AI enablement.
- **COO → Operational Quality**, providing independent quality oversight.
- **CMO → Brand Team Lead**, leading Brand & Community.
Product and Technology retain separate team ownership and reporting lines. Their teams coordinate priorities, design, engineering, quality and data work to deliver business outcomes.
## How the departments work together
| Business outcome | Collaboration |
| --- | --- |
| Better buyer experience | Product defines improvements; Technology delivers them; Operations brings customer feedback; Data & AI measures the result. |
| Stronger seller experience | Product and Technology develop seller tools; Operations supports sellers; Finance manages financial processes. |
| Safe and trustworthy trading | Risk & Fraud, Trust & Resolution, Architecture & Security, and Finance coordinate controls and incident responses. |
| Sustainable growth | Marketing develops demand; Product improves conversion and retention; Finance measures profitability. |
| AI-powered execution | Data & AI supports engineering and develops marketplace intelligence; Operations improves service and quality workflows. |
Department leaders remain accountable for outcomes, controls and service quality as AI becomes part of everyday work.
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@@ -0,0 +1,7 @@
# Organization background research
The source/excerpt ledger and `reconstruction-snapshot.mdx` preserve the original public-evidence investigation. They are background working material, outside the published docs and static assets.
The reader-facing `docs/organization/structure.mdx` is an organizational operating model, not a research report or an employee roster. Per the user's presentation direction, it describes leadership, departments, teams and responsibilities directly without evidence markers, vacancies or citations. Internet research informs the model; this editorial change does not independently verify staffing, incumbent names or every reporting relationship.
The original snapshot records which categories and relationships were evidenced, job-advertised or inferred. Retain that provenance for future maintenance, without importing it into the published page, diagram metadata or search index.
@@ -0,0 +1,102 @@
---
title: Structure
description: Distinguish Eldorado’s publicly evidenced organization from advertised roles and planning assumptions.
---
import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
**Research snapshot: 2026-10-02.** This is a public-evidence reconstruction for AI strategy planning, **not a verified employee roster** or an internally approved organization chart.
## What is known
Eldorado names **Vladas Jurkevičius — co-founder and CEO** and **Lukas Deksnys — co-founder and COO** on its official About page.[1]
Its official careers site uses seven hiring categories: **Management, Product, Technology, Operations, Marketing, Finance & Accounting, and HR & Administration**. Those labels are directly evidenced; treating them as six peer departments beneath Management is a planning arrangement, not a published reporting hierarchy.[4]
### Evidence legend
- **E — Publicly evidenced:** a named leader, team, function or careers category explicitly appears in an official source. This does not establish every reporting relationship.
- **J — Job-advertised:** a vacancy describes a role, mandate or reporting line. The position may be unfilled or newly created.
- **A — Assumed:** a proposed grouping or missing team boundary used for planning, not a claim about Eldorado’s current structure. Dashed connectors identify assumed placements.
## Department overview
<ArchifyDiagram name="organization-structure" title="Eldorado organization — evidence and assumptions" />
**Text alternative:** Management is shown above Product, Technology, Operations, Marketing, Finance & Accounting, and HR & Administration. All six placements beneath Management are assumed. The department names come from the careers taxonomy; the notes in the viewer identify evidenced teams and proposed subdivisions. This view does not assign every function directly to the CEO or COO.
## Departments and teams
The following separates **named teams** from **roles, capabilities and domains**. A function mentioned in a vacancy is not automatically a separately staffed team.
| Department / function | Publicly evidenced teams, roles or domains | Assumed completion for planning |
| --- | --- | --- |
| **Management** | **E:** CEO Vladas Jurkevičius and COO Lukas Deksnys. **J:** CTO and CMO are referenced as reporting managers.[1][8][12] CFO is advertised.[5] No incumbent names are inferred for those three roles. | **A:** a leadership coordination layer across the six functions. Exact executive reporting lines, Board membership and decision rights remain unverified. |
| **Product** | **E:** Order/Orders team; Categories design team, with Boosting & Currency scope; Data Team appears in the ranking Data Scientist vacancy metadata. Data classification and product design evidence.[9][13][14] **J:** Sellers and Operations product-owner domain, including Seller Portal, integrations, onboarding, balances/withdrawals, invoicing and support tooling.[15] | **A:** treat Sellers & Operations as a cross-functional product squad for planning, not a proven standalone team. Do not duplicate Data as a separate peer department. |
| **Technology** | **J:** Head of Engineering → Group Engineering Managers → Engineering Managers → engineers. AI Architect reports to CTO and starts solo. Technical Architect is named as an infrastructure/security partner; IT Engineer is advertised for identity, device management and internal SaaS.[6][8][10] | **A:** CTO → Head of Engineering. Proposed shared platform/reliability and security capability groups, with staffing and reporting unverified. Do not turn AI Architect into an established AI department. |
| **Operations** | **E:** Customer Support, Trust & Resolution, Risk & Fraud. **J:** QA Specialist (Operations) reports directly to COO; separate support/resolution Team Lead mandates cover specialist teams.[11][17][18] | **A:** COO ownership of the wider Operations function and its team-lead escalation chain. Only the QA Specialist’s direct COO line is explicit in the reviewed sources. |
| **Marketing** | **J:** Brand Team Lead reports to CMO. **E:** the wider Marketing team names Creative, SEO, PPC & Affiliate, Influencer, and CRM; brand scope includes organic social, community and brand partnerships.[12] | **A:** model these named disciplines as planning workstreams under Marketing. Separate team managers, headcounts and each discipline’s direct CMO line are not established. |
| **Finance & Accounting** | **E:** Finance team / hiring category. **J:** CFO remit includes planning, reporting, cash/capital, tax, compliance, financial risk and payments; it describes partnership with CEO and Board, not an explicit reporting line.[5] | **A:** FP&A; Accounting/Tax/Controls; Treasury/Payment Operations as three capability groups. These are inferred subdivisions, not proven staffed teams. Financial risk is not the same thing as the Operations Risk & Fraud team. |
| **HR & Administration** | **E:** Talent Acquisition team / role category. **J:** full-cycle IT and non-IT recruitment, partnering with hiring managers.[16] | **A:** People Operations and Office/Administration alongside Talent Acquisition. Separate teams and the HR leader’s reporting line remain unverified. |
The Sellers and Operations posting establishes a **product domain**, not a named Sellers department. Its mandate crosses seller-facing features, operational tooling and marketplace infrastructure.[15]
## Reporting lines supported by vacancies
<ArchifyDiagram name="organization-reporting" title="Eldorado reporting lines — advertised and assumed" />
**Read arrows as manager → role/team.** Solid **J** connectors are explicitly described in vacancies. The dashed **A** link between CTO and Head of Engineering is the only inferred link in this diagram. Separate rows are not connected because their upward reporting lines were not established.
| Manager / leader | Role or team below it | Status and scope |
| --- | --- | --- |
| Head of Engineering | Group Engineering Manager | **J:** explicitly reports directly to Head of Engineering; the vacancy describes managing 4–5 Engineering Managers.[6] |
| Group Engineering Manager | Engineering Manager | **J:** explicitly named manager in the Engineering Manager vacancy.[7] |
| Engineering Manager | Software engineers | **J:** leads a team of around five engineers. This is the advertised span, not a count of all current engineering teams.[7] |
| CTO | AI Architect | **J:** explicitly direct; a new individual-contributor role, starting solo with a possible future team.[8] |
| COO | QA Specialist (Operations) | **J:** explicitly direct; independent quality work across Customer Support, Trust & Resolution, and Risk & Fraud.[11] |
| CMO | Brand Team Lead | **J:** explicitly direct; brand, organic social, community and brand partnerships remit.[12] |
| Customer Support / Trust & Resolution Team Leads | Their specialists | **J:** support/resolution leadership advert describes teams of 5–10 specialists; the resolution-specific advert also states 5–10. Their own upward manager is not stated.[17][18] |
| CTO | Head of Engineering | **A:** plausible technology reporting arrangement, retained only as a planning assumption. |
Product Owner, Tech Lead and Product Designer are described as collaborating on product direction. That is evidence of cross-functional work, **not** evidence that one line-manages the others.[13][14]
## What this means for AI strategy
**Research interpretation, not an approved roadmap:** use the evidenced organizational owners rather than inventing one central AI department.
- **Engineering enablement:** the AI Architect vacancy focuses on engineering output, adoption, standards and security under the CTO—not ownership of every business AI initiative.[8]
- **Marketplace intelligence:** Product/Data has an advertised ranking and recommendations remit, including experimentation and learning-to-rank.[9]
- **Operations quality:** operational QA explicitly includes auditing AI-handled support and LLM-assisted scoring; customer support leadership includes AI-assisted support and automation.[11][17]
- **Planning assumption:** coordinate these three areas with Product, Operations, Technology and Finance owners. Whether to create a cross-company AI steering group is a future decision, not a finding about current organization.
## Limits and validation questions
- **No complete internal chart was found in the reviewed public sources.** This is not a claim that none exists. Research prioritized official About, careers, vacancy and legal pages; it is not an exhaustive employee or vacancy census.
- **Job postings are time-bound recruitment evidence.** A vacancy can describe a future role or team. Names, staffing, budgets and every executive reporting line still need company confirmation.
- **No reliable total headcount is asserted.** The careers homepage itself contains both “150+” and “200+” descriptions; do not use either to derive department sizes.[2]
- **Legal entities are not departments.** The Terms of Service names GWD Processing FZCO, Eldorado Sales LLC and Halfway House OÜ collectively as Eldorado. This establishes contracting language, not a parent/subsidiary hierarchy or the employing entity of each team.[3]
- **Keep scope distinctions:** marketplace Risk & Fraud, financial risk, AI security, and corporate compliance may collaborate but should not be collapsed into one assumed reporting chain.
Before using this as an operating model, confirm: **(1)** which advertised roles are filled, **(2)** executive and functional reporting lines, **(3)** product squad membership and engineering matrix, **(4)** ownership of Payments, Legal/Compliance and Data, and **(5)** the real team roster and capacity. Replace each **A** only when evidence is supplied.
## Sources
[1] https://www.eldorado.gg/about-us — Eldorado About us
[2] https://careers.eldorado.gg — Eldorado Careers homepage
[3] https://www.eldorado.gg/terms-of-service — Eldorado Terms of Service
[4] https://careers.eldorado.gg/jobs — Eldorado Jobs — official hiring categories
[5] https://careers.eldorado.gg/jobs/8394692-chief-financial-officer — Chief Financial Officer
[6] https://careers.eldorado.gg/jobs/8376024-group-engineering-manager — Group Engineering Manager
[7] https://careers.eldorado.gg/jobs/8290012-engineering-manager — Engineering Manager
[8] https://careers.eldorado.gg/jobs/8175478-ai-architect — AI Architect
[9] https://careers.eldorado.gg/jobs/8261309-data-scientist-offer-ranking-recommendations — Data Scientist (Offer Ranking & Recommendations)
[10] https://careers.eldorado.gg/jobs/8363463-it-engineer — IT Engineer
[11] https://careers.eldorado.gg/jobs/8358613-qa-specialist-operations — QA Specialist (Operations)
[12] https://careers.eldorado.gg/jobs/8450323-brand-team-lead — Brand Team Lead
[13] https://careers.eldorado.gg/jobs/8404928-product-designer-orders-team — Product Designer (Orders team)
[14] https://careers.eldorado.gg/jobs/8253165-product-designer — Product Designer
[15] https://careers.eldorado.gg/jobs/8389376-product-owner-sellers-and-operations — Product Owner (Sellers and Operations)
[16] https://careers.eldorado.gg/jobs/8487069-talent-acquisition-partner-junior-mid — Talent Acquisition Partner (Junior - Mid)
[17] https://careers.eldorado.gg/jobs/8381712-customer-support-team-lead — Customer Support Team Lead
[18] https://careers.eldorado.gg/jobs/8483510-trust-resolution-team-lead — Trust & Resolution Team Lead
+261
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@@ -0,0 +1,261 @@
{
"version": 1,
"sources": [
{
"id": 1,
"url": "https://www.eldorado.gg/about-us",
"title": "Eldorado About us",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Eldorado.gg was founded by two Lithuanian co-founders, Vladas Jurkevičius (CEO) and Lukas Deksnys (COO).",
"added": "2026-10-02"
}
]
},
{
"id": 2,
"url": "https://careers.eldorado.gg",
"title": "Eldorado Careers homepage",
"accessed": "2026-10-02",
"quotes": [
{
"text": "A global team of 150+ professionals shaping the future of in-game commerce at Eldorado.gg",
"added": "2026-10-02"
},
{
"text": "A team of 200+ professionals",
"added": "2026-10-02"
}
]
},
{
"id": 3,
"url": "https://www.eldorado.gg/terms-of-service",
"title": "Eldorado Terms of Service",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Together, GWD Processing FZCO, Eldorado Sales LLC and Halfway House OÜ are collectively referred to in this Agreement as “Eldorado,” unless otherwise specified.",
"added": "2026-10-02"
}
]
},
{
"id": 4,
"url": "https://careers.eldorado.gg/jobs",
"title": "Eldorado Jobs — official hiring categories",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Finance & Accounting (1)\nHR & Administration (1)\nMarketing (2)\nOperations (5)\nProduct (3)\nTechnology (9)\nManagement",
"added": "2026-10-02"
}
]
},
{
"id": 5,
"url": "https://careers.eldorado.gg/jobs/8394692-chief-financial-officer",
"title": "Chief Financial Officer",
"accessed": "2026-10-02",
"quotes": [
{
"text": "This is a key executive role with a broad mandate across financial planning, reporting, cash and capital management, tax, compliance, risk, payments and the Finance team.",
"added": "2026-10-02"
}
]
},
{
"id": 6,
"url": "https://careers.eldorado.gg/jobs/8376024-group-engineering-manager",
"title": "Group Engineering Manager",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We're growing and looking for a Group Engineering Manager to lead an engineering group of several teams, manage 4-5 Engineering Managers, and report directly to Head of Engineering.",
"added": "2026-10-02"
}
]
},
{
"id": 7,
"url": "https://careers.eldorado.gg/jobs/8290012-engineering-manager",
"title": "Engineering Manager",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We’re growing and looking for an Engineering Manager to lead a team of around five software engineers and report to a Group Engineering Manager.",
"added": "2026-10-02"
}
]
},
{
"id": 8,
"url": "https://careers.eldorado.gg/jobs/8175478-ai-architect",
"title": "AI Architect",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We're creating a new role at Eldorado.gg: AI Architect, reporting directly to the CTO.",
"added": "2026-10-02"
},
{
"text": "You'll start solo: this is an individual-contributor role on paper, with outsized influence in practice. No direct reports required from day one, but a mandate that touches the whole organization.",
"added": "2026-10-02"
},
{
"text": "Own the security posture of AI usage across engineering, in partnership with Technical Architect on infra and security.",
"added": "2026-10-02"
}
]
},
{
"id": 9,
"url": "https://careers.eldorado.gg/jobs/8261309-data-scientist-offer-ranking-recommendations",
"title": "Data Scientist (Offer Ranking & Recommendations)",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Team\nProduct\nRole\nData Team",
"added": "2026-10-02"
}
]
},
{
"id": 10,
"url": "https://careers.eldorado.gg/jobs/8363463-it-engineer",
"title": "IT Engineer",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Own the joiner–mover–leaver process end to end;",
"added": "2026-10-02"
}
]
},
{
"id": 11,
"url": "https://careers.eldorado.gg/jobs/8358613-qa-specialist-operations",
"title": "QA Specialist (Operations)",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Our Operations teams - Customer Support, Trust & Resolution, and Risk & Fraud - are scaling fast, and each measures quality its own way.",
"added": "2026-10-02"
},
{
"text": "We're creating a new role at Eldorado.gg: QA Specialist (Operations), reporting directly to the COO.",
"added": "2026-10-02"
},
{
"text": "Audit AI-handled support conversations and root-cause failures into content, routing, or model issues;",
"added": "2026-10-02"
}
]
},
{
"id": 12,
"url": "https://careers.eldorado.gg/jobs/8450323-brand-team-lead",
"title": "Brand Team Lead",
"accessed": "2026-10-02",
"quotes": [
{
"text": "You will manage a team of several people and report to our CMO.",
"added": "2026-10-02"
},
{
"text": "Lead and develop a high-performing team spanning brand, organic social, community and brand partnerships;",
"added": "2026-10-02"
},
{
"text": "Collaborate closely with the wider Marketing team (Creative, SEO, PPC & Affiliate, Influencer, CRM) as well as Product, Data, and other cross-functional stakeholders.",
"added": "2026-10-02"
}
]
},
{
"id": 13,
"url": "https://careers.eldorado.gg/jobs/8404928-product-designer-orders-team",
"title": "Product Designer (Orders team)",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We're growing and looking for a Product Designer to join our Order team.",
"added": "2026-10-02"
},
{
"text": "Shape product direction as an equal stakeholder alongside the Product Owner and Tech Lead, owning the end-to-end design process for the order page, dispute flows, and broader post-purchase delivery experience;",
"added": "2026-10-02"
}
]
},
{
"id": 14,
"url": "https://careers.eldorado.gg/jobs/8253165-product-designer",
"title": "Product Designer",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We’re growing and looking for a Product Designer to join our Categories design team.",
"added": "2026-10-02"
}
]
},
{
"id": 15,
"url": "https://careers.eldorado.gg/jobs/8389376-product-owner-sellers-and-operations",
"title": "Product Owner (Sellers and Operations)",
"accessed": "2026-10-02",
"quotes": [
{
"text": "You’ll own the seller platform domain — the systems and tools that power how sellers operate on Eldorado.",
"added": "2026-10-02"
},
{
"text": "This includes Seller Portal and dashboards, direct seller integrations, onboarding and verification tools, balances and withdrawals, invoicing, and customer support tooling.",
"added": "2026-10-02"
}
]
},
{
"id": 16,
"url": "https://careers.eldorado.gg/jobs/8487069-talent-acquisition-partner-junior-mid",
"title": "Talent Acquisition Partner (Junior - Mid)",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Team\nHR & Administration\nRole\nTalent Acquisition",
"added": "2026-10-02"
}
]
},
{
"id": 17,
"url": "https://careers.eldorado.gg/jobs/8381712-customer-support-team-lead",
"title": "Customer Support Team Lead",
"accessed": "2026-10-02",
"quotes": [
{
"text": "We’re growing our Customer Operations function and looking for two experienced Team Leads to join our Customer Support and Trust & Resolution teams.",
"added": "2026-10-02"
},
{
"text": "Explore AI-assisted support and automation opportunities;",
"added": "2026-10-02"
}
]
},
{
"id": 18,
"url": "https://careers.eldorado.gg/jobs/8483510-trust-resolution-team-lead",
"title": "Trust & Resolution Team Lead",
"accessed": "2026-10-02",
"quotes": [
{
"text": "Lead, coach, and grow a team of 5-10 Trust & Resolution Specialists;",
"added": "2026-10-02"
}
]
}
]
}
+53 -6
View File
@@ -59,11 +59,58 @@ test('Archify is pinned, licensed and rebuilt, not a remote embed', () => {
assert(!wrapper.includes('target="_blank"'));
assert(wrapper.includes('Close full-screen diagram'));
});
test('example is explicitly illustrative and contains valid connected nodes', () => {
test('Product owns two teams and Technology owns five separate teams', () => {
const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
assert(spec.meta.title.includes('Illustrative'));
const ids = new Set(spec.components.map(n => n.id));
assert.equal(ids.size, spec.components.length);
for (const edge of spec.connections) assert(ids.has(edge.from) && ids.has(edge.to));
assert(read('docs/organization/structure.mdx').includes('not Eldorado’s confirmed organization chart'));
const page = read('docs/organization/structure.mdx');
assert(!/shared-delivery|squad-/i.test(JSON.stringify(spec)));
assert(!/shared squads|share a delivery structure|cross-functional teams/i.test(page));
for (const [dept, count, heading, next] of [['product',2,'Product','Technology'],['technology',5,'Technology','Operations']]) {
const teams = spec.components.filter(n => n.id.startsWith(`${dept}-team-`));
assert.equal(teams.length, count);
const section = page.split(`### ${heading}\n`)[1].split(`### ${next}\n`)[0];
const rows = section.split('\n').filter(l => l.startsWith('| ')).slice(2);
assert.equal(rows.length, count);
for (const team of teams) {
const parents = spec.connections.filter(e => e.to === team.id);
assert.deepEqual(parents.map(e => e.from), [dept]);
assert(rows.some(row => row.startsWith(`| ${team.label} |`)));
}
}
});
test('departments share one row and each has delivery teams below it', () => {
const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
const page = read('docs/organization/structure.mdx');
const departments = ['product', 'technology', 'operations', 'marketing', 'finance', 'people'];
const nodes = new Map(spec.components.map(n => [n.id, n]));
assert.equal(new Set(departments.map(id => nodes.get(id).pos[1])).size, 1);
for (const [i, id] of departments.entries()) {
const department = nodes.get(id);
const teams = spec.connections.filter(e => e.from === id).map(e => nodes.get(e.to));
assert.equal(teams.length, i === 0 ? 2 : i === 1 ? 5 : 1);
for (const team of teams) {
assert(team.pos[1] > department.pos[1] + department.size[1]);
assert.equal(team.pos[0], department.pos[0]);
assert.deepEqual(spec.connections.filter(e => e.to === team.id).map(e => e.from), [id]);
assert(page.includes(team.label));
}
}
for (const [i, a] of spec.components.entries()) for (const b of spec.components.slice(i + 1)) {
assert(!(a.pos[0] < b.pos[0] + b.size[0] && a.pos[0] + a.size[0] > b.pos[0] && a.pos[1] < b.pos[1] + b.size[1] && a.pos[1] + a.size[1] > b.pos[1]), `${a.id} overlaps ${b.id}`);
}
});
test('organization page presents an operating model, not research notes', () => {
const page = read('docs/organization/structure.mdx');
assert(page.includes('operating model') && page.includes('## Departments and teams'));
const prohibited = /assum|job.advert|vacanc|publicly evidenced|research snapshot|## Sources|\[\d+\]|\b[EJA]:\s/i;
assert(!prohibited.test(page));
assert(page.includes('Vladas Jurkevičius') && page.includes('Lukas Deksnys'));
assert(existsSync('research/organization/reconstruction-snapshot.mdx'));
assert(JSON.parse(read('research/organization/sources.json')).sources.every(s => s.quotes?.length));
for (const name of ['organization-structure', 'organization-reporting']) {
const spec = JSON.parse(read(`diagrams/${name}.architecture.json`));
assert(!prohibited.test(JSON.stringify(spec)));
const ids = new Set(spec.components.map(n => n.id));
assert.equal(ids.size, spec.components.length);
for (const edge of spec.connections) assert(ids.has(edge.from) && ids.has(edge.to));
}
});
+14 -1
View File
@@ -21,7 +21,20 @@ if (process.argv.includes('--build')) {
}
assert(!readdirSync('build/diagrams', {recursive: true}).some(f => f.endsWith('.delivery.json')), 'Private build receipts must not be published');
const diagram = read('build/diagrams/organization-structure/index.html');
assert(diagram.includes('Example leadership') && diagram.includes('node-engineering'));
assert(diagram.includes('node-product-team-2') && diagram.includes('node-technology-team-5'));
assert(!diagram.includes('shared-delivery'));
assert(!/A: placement|E: careers|J: advertised/.test(diagram));
assert(!diagram.includes('Example leadership'));
for (const [dept, count] of [['product', 2], ['technology', 5]]) {
for (let i = 1; i <= count; i++) assert(diagram.includes(`node-${dept}-team-${i}`));
}
const reporting = read('build/diagrams/organization-reporting/index.html');
assert(reporting.includes('AI Architect') && reporting.includes('Leads'));
assert(!/A: assumed|J: direct/.test(reporting));
const structure = read('build/organization/structure/index.html');
assert(structure.includes('Vladas Jurkevičius') && structure.includes('operating model'));
assert(!/Research snapshot|Job-advertised|careers\.eldorado\.gg|Assumed/.test(structure));
assert(!structure.includes('Illustrative integration example'));
assert(!diagram.includes('/opt/data/'), 'No build paths in published diagrams');
const home = read('build/index.html');
assert(/<title\b[^>]*>Eldorado Powered By AI<\/title>/.test(home));