docs: refine organization connector entry and squad alignment

diagrams/organization-reporting.architecture.json

@@ -77,7 +77,7 @@
       "id": "engineers",
       "type": "frontend",
       "label": "Software engineers",
-      "sublabel": "Product Engineering teams",
+      "sublabel": "Product Engineering team",
       "pos": [
         1480,
         40
@@ -220,10 +220,10 @@
     },
     {
       "dot": "amber",
-      "title": "Cross-functional execution",
+      "title": "Interdepartmental collaboration",
       "items": [
         "Product Owners, Designers and Tech Leads align on product outcomes.",
-        "AI Enablement works across engineering teams."
+        "Data & AI enables AI adoption across Technology."
       ]
     }
   ]

diagrams/organization-structure.architecture.json

@@ -23,7 +23,7 @@
       "label": "Management",
       "sublabel": "CEO / COO",
       "pos": [
-        660,
+        820,
         40
       ],
       "size": [
@@ -41,7 +41,7 @@
         280
       ],
       "size": [
-        240,
+        280,
         80
       ]
     },
@@ -51,11 +51,11 @@
       "label": "Technology",
       "sublabel": "Engineering and platform",
       "pos": [
-        320,
+        360,
         280
       ],
       "size": [
-        240,
+        280,
         80
       ]
     },
@@ -65,11 +65,11 @@
       "label": "Operations",
       "sublabel": "Service, resolution and trust",
       "pos": [
-        600,
+        680,
         280
       ],
       "size": [
-        240,
+        280,
         80
       ]
     },
@@ -79,11 +79,11 @@
       "label": "Marketing",
       "sublabel": "Brand and customer growth",
       "pos": [
-        880,
+        1000,
         280
       ],
       "size": [
-        240,
+        280,
         80
       ]
     },
@@ -93,11 +93,11 @@
       "label": "Finance & Accounting",
       "sublabel": "Financial performance and controls",
       "pos": [
-        1160,
+        1320,
         280
       ],
       "size": [
-        240,
+        280,
         80
       ]
     },
@@ -107,11 +107,165 @@
       "label": "HR & Administration",
       "sublabel": "People and workplace",
       "pos": [
-        1440,
+        1640,
         280
       ],
       "size": [
-        240,
+        280,
+        80
+      ]
+    },
+    {
+      "id": "product-team-1",
+      "type": "frontend",
+      "label": "Product Management",
+      "sublabel": "Strategy, priorities and outcomes",
+      "pos": [
+        100,
+        480
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "product-team-2",
+      "type": "frontend",
+      "label": "Product Design",
+      "sublabel": "Research and experience design",
+      "pos": [
+        100,
+        620
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "technology-team-1",
+      "type": "frontend",
+      "label": "Product Engineering",
+      "sublabel": "Marketplace software delivery",
+      "pos": [
+        420,
+        480
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "technology-team-2",
+      "type": "frontend",
+      "label": "Platform & IT",
+      "sublabel": "Reliability and internal systems",
+      "pos": [
+        420,
+        620
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "technology-team-3",
+      "type": "frontend",
+      "label": "Architecture & Security",
+      "sublabel": "Technical standards and protection",
+      "pos": [
+        420,
+        760
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "technology-team-4",
+      "type": "frontend",
+      "label": "Quality Engineering",
+      "sublabel": "Testing and release quality",
+      "pos": [
+        420,
+        900
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "technology-team-5",
+      "type": "frontend",
+      "label": "Data & AI",
+      "sublabel": "Analytics, ML and AI enablement",
+      "pos": [
+        420,
+        1040
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "operations-team-1",
+      "type": "frontend",
+      "label": "Operations Squad",
+      "sublabel": "Service, resolution, risk and quality",
+      "pos": [
+        740,
+        480
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "marketing-team-1",
+      "type": "frontend",
+      "label": "Marketing Squad",
+      "sublabel": "Brand, acquisition and retention",
+      "pos": [
+        1060,
+        480
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "finance-team-1",
+      "type": "frontend",
+      "label": "Finance & Accounting Squad",
+      "sublabel": "Planning, controls and payments",
+      "pos": [
+        1380,
+        480
+      ],
+      "size": [
+        220,
+        80
+      ]
+    },
+    {
+      "id": "people-team-1",
+      "type": "frontend",
+      "label": "People & Administration Squad",
+      "sublabel": "Talent, people and workplace",
+      "pos": [
+        1700,
+        480
+      ],
+      "size": [
+        220,
         80
       ]
     }
@@ -121,43 +275,137 @@
       "id": "management-product",
       "from": "management",
       "to": "product",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
     },
     {
       "id": "management-technology",
       "from": "management",
       "to": "technology",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
     },
     {
       "id": "management-operations",
       "from": "management",
       "to": "operations",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
     },
     {
       "id": "management-marketing",
       "from": "management",
       "to": "marketing",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
     },
     {
       "id": "management-finance",
       "from": "management",
       "to": "finance",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
     },
     {
       "id": "management-people",
       "from": "management",
       "to": "people",
-      "label": "Coordinates",
-      "variant": "default"
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "top"
+    },
+    {
+      "id": "product-1",
+      "from": "product",
+      "to": "product-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "product-2",
+      "from": "product",
+      "to": "product-team-2",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "technology-1",
+      "from": "technology",
+      "to": "technology-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "technology-2",
+      "from": "technology",
+      "to": "technology-team-2",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "technology-3",
+      "from": "technology",
+      "to": "technology-team-3",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "technology-4",
+      "from": "technology",
+      "to": "technology-team-4",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "technology-5",
+      "from": "technology",
+      "to": "technology-team-5",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "operations-1",
+      "from": "operations",
+      "to": "operations-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "marketing-1",
+      "from": "marketing",
+      "to": "marketing-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "finance-1",
+      "from": "finance",
+      "to": "finance-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
+    },
+    {
+      "id": "people-1",
+      "from": "people",
+      "to": "people-team-1",
+      "variant": "default",
+      "fromSide": "bottom",
+      "toSide": "left"
     }
   ],
   "cards": [
@@ -165,24 +413,26 @@
       "dot": "cyan",
       "title": "Product",
       "items": [
-        "Orders; Categories",
-        "Sellers & Operations",
-        "Data & Intelligence; Product Design"
+        "Product Management",
+        "Product Design"
       ]
     },
     {
       "dot": "amber",
       "title": "Technology",
       "items": [
-        "Product Engineering; Quality Engineering",
-        "Platform & Reliability; Architecture & Security",
-        "AI Enablement; Internal IT"
+        "Product Engineering",
+        "Platform & IT",
+        "Architecture & Security",
+        "Quality Engineering",
+        "Data & AI"
       ]
     },
     {
       "dot": "cyan",
       "title": "Operations",
       "items": [
+        "Operations Squad",
         "Customer Support; Trust & Resolution",
         "Risk & Fraud",
         "Operational Quality"
@@ -192,6 +442,7 @@
       "dot": "amber",
       "title": "Marketing",
       "items": [
+        "Marketing Squad",
         "Brand & Community; Creative; SEO",
         "PPC & Affiliate; Influencer",
         "CRM"
@@ -201,6 +452,7 @@
       "dot": "cyan",
       "title": "Finance & Accounting",
       "items": [
+        "Finance & Accounting Squad",
         "Financial Planning & Analysis",
         "Accounting, Tax & Controls",
         "Treasury & Payment Operations"
@@ -210,6 +462,7 @@
       "dot": "amber",
       "title": "HR & Administration",
       "items": [
+        "People & Administration Squad",
         "Talent Acquisition",
         "People Operations",
         "Office & Administration"

docs/organization/structure.mdx

@@ -24,40 +24,40 @@ Functional leaders translate company priorities into departmental plans. Team le
 
 ## Departments and teams
 
+Product has **two teams** and Technology has **five teams**. Operations, Marketing, Finance & Accounting, and HR & Administration each have **one squad** covering their departmental workstreams. Each team belongs to one department, with its own leadership and responsibilities. The departments collaborate on delivery without sharing team ownership.
+
 ### Product
 
 **Purpose:** improve the buyer and seller experience and turn marketplace opportunities into valuable product capabilities.
 
 | Team | Responsibilities |
 | --- | --- |
-| Orders | Purchase and post-purchase journeys, order status, delivery experience, dispute flows, feedback and loyalty. |
-| Categories | Category experiences, including Boosting and Currency, discovery, conversion and category-specific user journeys. |
-| Sellers & Operations | Seller Portal, seller integrations, onboarding and verification, balances and withdrawals, invoicing and operational tooling. |
-| Data & Intelligence | Product analytics, experimentation, offer ranking, recommendations and decision support. |
-| Product Design | User research, interaction design, design consistency and accessible buyer and seller experiences across product teams. |
+| Product Management | Product strategy, roadmaps, priorities and outcome measurement across discovery, categories, orders, seller tools, payments and operational workflows. |
+| Product Design | User research, interaction design, design consistency and accessible buyer and seller experiences. |
 
-Product Owners, Designers and Tech Leads work together on each product area. Product owns priorities and outcomes; Technology owns engineering execution and technical quality.
+Product Management owns what to improve and why. Product Design shapes the experience. Both work with Technology teams while remaining within Product.
 
 ### Technology
 
 **Purpose:** build and operate a secure, reliable marketplace and improve the effectiveness of engineering.
 
-| Team / function | Responsibilities |
+| Team | Responsibilities |
 | --- | --- |
-| Product Engineering | Develop and maintain marketplace capabilities in cross-functional product teams. |
-| Platform & Reliability | Shared platform services, delivery infrastructure, observability, availability and performance. |
-| Architecture & Security | Technical standards, system design, infrastructure security and secure engineering practices. |
+| Product Engineering | Build and maintain marketplace capabilities, including search, orders, seller tools, checkout, wallet and operational tooling. |
+| Platform & IT | Platform services, delivery infrastructure, observability, reliability, performance, internal systems, employee devices and identity administration. |
+| Architecture & Security | Technical standards, system design, security architecture and secure engineering practices. |
 | Quality Engineering | Test strategy, automation, release quality and defect prevention. |
-| AI Enablement | AI-assisted engineering workflows, developer tools, adoption, standards and safe use of AI. |
-| Internal IT | Identity and access, employee devices, internal systems, software administration and joiner–mover–leaver processes. |
+| Data & AI | Analytics, experimentation, ranking, recommendations, marketplace ML and safe AI-assisted engineering workflows. |
 
-The CTO owns technology direction. The Head of Engineering leads engineering delivery through Group Engineering Managers and Engineering Managers. The AI Architect coordinates AI enablement across engineering, working with Architecture & Security and team leaders.
+The CTO owns technology direction. The Head of Engineering leads engineering delivery through Group Engineering Managers and Engineering Managers. The AI Architect coordinates AI enablement within Data & AI, working with Architecture & Security and the other Technology teams. These are leadership roles within the five-team structure, not additional teams.
 
 ### Operations
 
 **Purpose:** keep marketplace trading dependable and resolve customer issues fairly and efficiently.
 
-| Team | Responsibilities |
+**Operations Squad** delivers the department’s responsibilities across the following workstreams.
+
+| Workstream | Responsibilities |
 | --- | --- |
 | Customer Support | Buyer and seller assistance, knowledge management, self-service and support workflow automation. |
 | Trust & Resolution | Disputes, appeals, refunds, warranties, chargebacks and complex customer cases. |
@@ -70,7 +70,9 @@ The COO coordinates Operations. Team leads manage specialists and daily service
 
 **Purpose:** attract and retain customers, build the Eldorado brand and grow marketplace demand.
 
-| Team / workstream | Responsibilities |
+**Marketing Squad** delivers the department’s responsibilities across the following workstreams.
+
+| Workstream | Responsibilities |
 | --- | --- |
 | Brand & Community | Brand positioning, campaigns, organic social, community and brand partnerships. |
 | Creative | Campaign concepts, visual assets and performance creative. |
@@ -85,7 +87,9 @@ The CMO coordinates Marketing. The Brand Team Lead owns Brand & Community, with
 
 **Purpose:** maintain financial control, support business decisions and keep marketplace money flows dependable.
 
-| Team / function | Responsibilities |
+**Finance & Accounting Squad** delivers the department’s responsibilities across the following workstreams.
+
+| Workstream | Responsibilities |
 | --- | --- |
 | Financial Planning & Analysis | Budgets, forecasts, profitability, management reporting and investment analysis. |
 | Accounting, Tax & Controls | Accounting, financial reporting, tax, audit coordination and internal controls. |
@@ -97,13 +101,15 @@ The CFO coordinates Finance & Accounting and works with executive leadership on
 
 **Purpose:** help teams attract, develop and retain people and provide an effective working environment.
 
-| Team | Responsibilities |
+**People & Administration Squad** delivers the department’s responsibilities across the following workstreams.
+
+| Workstream | Responsibilities |
 | --- | --- |
 | Talent Acquisition | Recruitment, candidate experience, hiring coordination and workforce demand support. |
 | People Operations | Employee onboarding, development, performance processes, policies and employee experience. |
 | Office & Administration | Workplace services, office operations and administrative coordination. |
 
-HR partners with department leaders on team capacity and development. People Operations works with Internal IT on employee onboarding, role changes and offboarding.
+HR partners with department leaders on team capacity and development. People Operations works with Platform & IT on employee onboarding, role changes and offboarding.
 
 ## Leadership and delivery structure
 
@@ -111,21 +117,21 @@ HR partners with department leaders on team capacity and development. People Ope
 
 The diagram shows management responsibility from leader to role or team:
 
-- **CTO → Head of Engineering → Group Engineering Managers → Engineering Managers → Product Engineering teams.**
+- **CTO → Head of Engineering → Group Engineering Managers → Engineering Managers → the Product Engineering team.**
 - **CTO → AI Architect**, coordinating engineering AI enablement.
 - **COO → Operational Quality**, providing independent quality oversight.
 - **CMO → Brand Team Lead**, leading Brand & Community.
 
-Product teams combine product ownership, design, engineering, quality and data expertise. Functional management develops people and professional standards; cross-functional teams deliver business outcomes.
+Product and Technology retain separate team ownership and reporting lines. Their teams coordinate priorities, design, engineering, quality and data work to deliver business outcomes.
 
 ## How the departments work together
 
 | Business outcome | Collaboration |
 | --- | --- |
-| Better buyer experience | Product defines improvements; Technology delivers them; Operations brings customer feedback; Data measures the result. |
+| Better buyer experience | Product defines improvements; Technology delivers them; Operations brings customer feedback; Data & AI measures the result. |
 | Stronger seller experience | Product and Technology develop seller tools; Operations supports sellers; Finance manages financial processes. |
 | Safe and trustworthy trading | Risk & Fraud, Trust & Resolution, Architecture & Security, and Finance coordinate controls and incident responses. |
 | Sustainable growth | Marketing develops demand; Product improves conversion and retention; Finance measures profitability. |
-| AI-powered execution | AI Enablement supports engineering; Data & Intelligence develops marketplace intelligence; Operations improves service and quality workflows. |
+| AI-powered execution | Data & AI supports engineering and develops marketplace intelligence; Operations improves service and quality workflows. |
 
 Department leaders remain accountable for outcomes, controls and service quality as AI becomes part of everyday work.

scripts/portal.test.mjs

@@ -59,6 +59,50 @@ test('Archify is pinned, licensed and rebuilt, not a remote embed', () => {
   assert(!wrapper.includes('target="_blank"'));
   assert(wrapper.includes('Close full-screen diagram'));
 });
+test('Product owns two teams and Technology owns five separate teams', () => {
+  const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
+  const page = read('docs/organization/structure.mdx');
+  assert(!/shared-delivery|squad-/i.test(JSON.stringify(spec)));
+  assert(!/shared squads|share a delivery structure|cross-functional teams/i.test(page));
+  for (const [dept, count, heading, next] of [['product',2,'Product','Technology'],['technology',5,'Technology','Operations']]) {
+    const teams = spec.components.filter(n => n.id.startsWith(`${dept}-team-`));
+    assert.equal(teams.length, count);
+    const section = page.split(`### ${heading}\n`)[1].split(`### ${next}\n`)[0];
+    const rows = section.split('\n').filter(l => l.startsWith('| ')).slice(2);
+    assert.equal(rows.length, count);
+    for (const team of teams) {
+      const parents = spec.connections.filter(e => e.to === team.id);
+      assert.deepEqual(parents.map(e => e.from), [dept]);
+      assert(rows.some(row => row.startsWith(`| ${team.label} |`)));
+    }
+  }
+});
+test('departments share one row and each has delivery teams below it', () => {
+  const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
+  const page = read('docs/organization/structure.mdx');
+  const departments = ['product', 'technology', 'operations', 'marketing', 'finance', 'people'];
+  const nodes = new Map(spec.components.map(n => [n.id, n]));
+  assert.equal(new Set(departments.map(id => nodes.get(id).pos[1])).size, 1);
+  for (const [i, id] of departments.entries()) {
+    const department = nodes.get(id);
+    const teams = spec.connections.filter(e => e.from === id).map(e => nodes.get(e.to));
+    assert.equal(teams.length, i === 0 ? 2 : i === 1 ? 5 : 1);
+    for (const team of teams) {
+      assert(team.pos[1] > department.pos[1] + department.size[1]);
+      assert(team.size[0] < department.size[0]);
+      assert.equal(team.pos[0] + team.size[0], department.pos[0] + department.size[0]);
+      const edge = spec.connections.find(e => e.from === id && e.to === team.id);
+      assert.equal(edge.toSide, 'left');
+      assert.equal(edge.fromSide, 'bottom');
+      assert.equal(spec.connections.find(e => e.from === 'management' && e.to === id).toSide, 'top');
+      assert.deepEqual(spec.connections.filter(e => e.to === team.id).map(e => e.from), [id]);
+      assert(page.includes(team.label));
+    }
+  }
+  for (const [i, a] of spec.components.entries()) for (const b of spec.components.slice(i + 1)) {
+    assert(!(a.pos[0] < b.pos[0] + b.size[0] && a.pos[0] + a.size[0] > b.pos[0] && a.pos[1] < b.pos[1] + b.size[1] && a.pos[1] + a.size[1] > b.pos[1]), `${a.id} overlaps ${b.id}`);
+  }
+});
 test('organization page presents an operating model, not research notes', () => {
   const page = read('docs/organization/structure.mdx');
   assert(page.includes('operating model') && page.includes('## Departments and teams'));

scripts/verify.mjs

@@ -21,9 +21,13 @@ if (process.argv.includes('--build')) {
   }
   assert(!readdirSync('build/diagrams', {recursive: true}).some(f => f.endsWith('.delivery.json')), 'Private build receipts must not be published');
   const diagram = read('build/diagrams/organization-structure/index.html');
-  assert(diagram.includes('Coordinates') && diagram.includes('node-technology'));
+  assert(diagram.includes('node-product-team-2') && diagram.includes('node-technology-team-5'));
+  assert(!diagram.includes('shared-delivery'));
   assert(!/A: placement|E: careers|J: advertised/.test(diagram));
   assert(!diagram.includes('Example leadership'));
+  for (const [dept, count] of [['product', 2], ['technology', 5]]) {
+    for (let i = 1; i <= count; i++) assert(diagram.includes(`node-${dept}-team-${i}`));
+  }
   const reporting = read('build/diagrams/organization-reporting/index.html');
   assert(reporting.includes('AI Architect') && reporting.includes('Leads'));
   assert(!/A: assumed|J: direct/.test(reporting));