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42 lines
2.8 KiB
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42 lines
2.8 KiB
Plaintext
---
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id: skills-adoption
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title: Skills adoption
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description: Workflow-led coaching, client choice, feedback, manual path.
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hide_table_of_contents: true
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---
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import ArchifyDiagram from '@site/src/components/ArchifyDiagram';
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<div className="strategy-content">
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**TO-BE · Target operating model — not installed controls or company results.**
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## When should a pilot become a team workflow?
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Expand only when a bounded canary produces independently accepted work and useful feedback. Teach people to verify artifacts and recover without AI, not merely invoke a skill.
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<ArchifyDiagram name="strategy-adoption" title="Choose a workflow, coach a canary, verify outcomes and improve before expansion" story />
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- **Team-led:** the departmental owner defines the outcome; People & Administration Squad supports learning.
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- **Choice within support:** qualify the client path instead of promising identical agent behavior.
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- **No adoption quotas:** retain a manual path; rejected suggestions and non-use are feedback, not poor performance.
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<details>
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<summary>Onboarding responsibilities, coaching and feedback safeguards</summary>
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**TO-BE · Target operating model.** Introduction depends on the [roadmap gates](./roadmap.mdx); these pages do not describe installed controls or measured company results.
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Start with a small set of useful workflows chosen by the existing teams. Product Management and the departmental owner identify the outcome; Data & AI helps turn it into a skill; Quality Engineering establishes acceptance; Platform & IT qualifies the client path; Architecture & Security clears the data boundary. People & Administration Squad coordinates learning and accessible feedback.
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Onboarding should teach people to select the right skill, inspect the actual artifact, recognize untrusted instructions, use the exception and incident routes and recover without AI. A practice task ends with verified work and an explanation of limits, not just a logged invocation. Demonstrate the same portable skill on the supported local clients without promising identical agent behavior.
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Use short worked examples, peer pairing, office hours and a clear catalog search path. Gather reasons for non-use and rejected suggestions without penalizing them. Preserve a manual path. Training feedback improves the skill only through review, not automatic self-modification of the approved catalog. Departmental workflow outcomes matter more than uniform uptake.
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No developer rankings, individual productivity scores, minimum invocation quotas or inference of effort from token counts are part of this strategy. Report cohort-level evidence with privacy protection and balanced quality, flow, risk and cost. A participant may reasonably stop using a skill that creates more work or uncertainty.
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</details>
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**Next:** [Measure accepted outcomes, not activity →](./measurement.mdx)
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</div>
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