docs: separate two Product and five Technology teams

diagrams/organization-reporting.architecture.json

@@ -77,7 +77,7 @@
       "id": "engineers",
       "type": "frontend",
       "label": "Software engineers",
-      "sublabel": "Product Engineering teams",
+      "sublabel": "Product Engineering team",
       "pos": [
         1480,
         40
@@ -220,10 +220,10 @@
     },
     {
       "dot": "amber",
-      "title": "Cross-functional execution",
+      "title": "Interdepartmental collaboration",
       "items": [
         "Product Owners, Designers and Tech Leads align on product outcomes.",
-        "AI Enablement works across engineering teams."
+        "Data & AI enables AI adoption across Technology."
       ]
     }
   ]

diagrams/organization-structure.architecture.json

@@ -23,7 +23,7 @@
       "label": "Management",
       "sublabel": "CEO / COO",
       "pos": [
-        680,
+        490,
         40
       ],
       "size": [
@@ -37,7 +37,7 @@
       "label": "Product",
       "sublabel": "Experience and product outcomes",
       "pos": [
-        600,
+        40,
         280
       ],
       "size": [
@@ -51,7 +51,7 @@
       "label": "Technology",
       "sublabel": "Engineering and platform",
       "pos": [
-        880,
+        720,
         280
       ],
       "size": [
@@ -66,7 +66,7 @@
       "sublabel": "Service, resolution and trust",
       "pos": [
         40,
-        280
+        1450
       ],
       "size": [
         240,
@@ -79,8 +79,8 @@
       "label": "Marketing",
       "sublabel": "Brand and customer growth",
       "pos": [
-        320,
+        370,
-        280
+        1450
       ],
       "size": [
         240,
@@ -93,8 +93,8 @@
       "label": "Finance & Accounting",
       "sublabel": "Financial performance and controls",
       "pos": [
-        1160,
+        700,
-        280
+        1450
       ],
       "size": [
         240,
@@ -107,8 +107,8 @@
       "label": "HR & Administration",
       "sublabel": "People and workplace",
       "pos": [
-        1440,
+        1030,
-        280
+        1450
       ],
       "size": [
         240,
@@ -116,114 +116,100 @@
       ]
     },
     {
-      "id": "shared-delivery",
+      "id": "product-team-1",
       "type": "frontend",
-      "label": "Product & Technology Squads",
+      "label": "Product Management",
-      "sublabel": "Up to seven cross-functional squads",
+      "sublabel": "Strategy, priorities and outcomes",
       "pos": [
-        660,
+        40,
         520
       ],
       "size": [
-        360,
+        280,
         80
       ]
     },
     {
-      "id": "squad-discovery",
+      "id": "product-team-2",
       "type": "frontend",
-      "label": "Discovery & Categories",
+      "label": "Product Design",
-      "sublabel": "Browse, search and conversion",
+      "sublabel": "Research and experience design",
       "pos": [
         40,
-        760
+        680
       ],
       "size": [
-        200,
-        80
-      ]
-    },
-    {
-      "id": "squad-orders",
-      "type": "frontend",
-      "label": "Orders & Delivery",
-      "sublabel": "Purchase and post-purchase",
-      "pos": [
         280,
-        760
-      ],
-      "size": [
-        200,
         80
       ]
     },
     {
-      "id": "squad-seller",
+      "id": "technology-team-1",
       "type": "frontend",
-      "label": "Seller Platform",
+      "label": "Product Engineering",
-      "sublabel": "Seller tools and integrations",
+      "sublabel": "Marketplace software delivery",
       "pos": [
-        520,
+        720,
-        760
+        520
       ],
       "size": [
-        200,
+        280,
         80
       ]
     },
     {
-      "id": "squad-payments",
+      "id": "technology-team-2",
       "type": "frontend",
-      "label": "Payments & Wallet",
+      "label": "Platform & IT",
-      "sublabel": "Checkout, balances and payouts",
+      "sublabel": "Reliability and internal systems",
       "pos": [
-        760,
+        720,
-        760
+        680
       ],
       "size": [
-        200,
+        280,
         80
       ]
     },
     {
-      "id": "squad-trust",
+      "id": "technology-team-3",
       "type": "frontend",
-      "label": "Trust & Safety",
+      "label": "Architecture & Security",
-      "sublabel": "Risk and resolution tooling",
+      "sublabel": "Technical standards and protection",
       "pos": [
-        1000,
+        720,
-        760
+        840
       ],
       "size": [
-        200,
+        280,
         80
       ]
     },
     {
-      "id": "squad-data",
+      "id": "technology-team-4",
       "type": "frontend",
-      "label": "Data & Intelligence",
+      "label": "Quality Engineering",
-      "sublabel": "Ranking, analytics and ML",
+      "sublabel": "Testing and release quality",
       "pos": [
-        1240,
+        720,
-        760
+        1000
       ],
       "size": [
-        200,
+        280,
         80
       ]
     },
     {
-      "id": "squad-platform",
+      "id": "technology-team-5",
       "type": "frontend",
-      "label": "Platform & AI",
+      "label": "Data & AI",
-      "sublabel": "Reliability and engineering AI",
+      "sublabel": "Analytics, ML and AI enablement",
       "pos": [
-        1480,
+        720,
-        760
+        1160
       ],
       "size": [
-        200,
+        280,
         80
       ]
     }
@@ -233,134 +219,99 @@
       "id": "management-product",
       "from": "management",
       "to": "product",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
       "id": "management-technology",
       "from": "management",
       "to": "technology",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
       "id": "management-operations",
       "from": "management",
       "to": "operations",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
       "id": "management-marketing",
       "from": "management",
       "to": "marketing",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
       "id": "management-finance",
       "from": "management",
       "to": "finance",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
       "id": "management-people",
       "from": "management",
       "to": "people",
-      "label": "Coordinates",
       "variant": "default"
     },
     {
-      "id": "product-squads",
+      "id": "product-1",
       "from": "product",
-      "to": "shared-delivery",
+      "to": "product-team-1",
-      "label": "Shared delivery",
       "variant": "default"
     },
     {
-      "id": "technology-squads",
+      "id": "product-2",
+      "from": "product",
+      "to": "product-team-2",
+      "variant": "default"
+    },
+    {
+      "id": "technology-1",
       "from": "technology",
-      "to": "shared-delivery",
+      "to": "technology-team-1",
-      "label": "Shared delivery",
       "variant": "default"
     },
     {
-      "id": "delivery-discovery",
+      "id": "technology-2",
-      "from": "shared-delivery",
+      "from": "technology",
-      "to": "squad-discovery",
+      "to": "technology-team-2",
-      "label": "Squad",
       "variant": "default"
     },
     {
-      "id": "delivery-orders",
+      "id": "technology-3",
-      "from": "shared-delivery",
+      "from": "technology",
-      "to": "squad-orders",
+      "to": "technology-team-3",
-      "label": "Squad",
       "variant": "default"
     },
     {
-      "id": "delivery-seller",
+      "id": "technology-4",
-      "from": "shared-delivery",
+      "from": "technology",
-      "to": "squad-seller",
+      "to": "technology-team-4",
-      "label": "Squad",
       "variant": "default"
     },
     {
-      "id": "delivery-payments",
+      "id": "technology-5",
-      "from": "shared-delivery",
+      "from": "technology",
-      "to": "squad-payments",
+      "to": "technology-team-5",
-      "label": "Squad",
-      "variant": "default"
-    },
-    {
-      "id": "delivery-trust",
-      "from": "shared-delivery",
-      "to": "squad-trust",
-      "label": "Squad",
-      "variant": "default"
-    },
-    {
-      "id": "delivery-data",
-      "from": "shared-delivery",
-      "to": "squad-data",
-      "label": "Squad",
-      "variant": "default"
-    },
-    {
-      "id": "delivery-platform",
-      "from": "shared-delivery",
-      "to": "squad-platform",
-      "label": "Squad",
       "variant": "default"
     }
   ],
   "cards": [
-    {
-      "dot": "cyan",
-      "title": "Shared delivery squads",
-      "items": [
-        "Product owns priorities and outcomes; Technology owns engineering capability.",
-        "Each squad combines product ownership, engineering, design, QA and data skills.",
-        "Functional teams support squads; they are not extra delivery squads."
-      ]
-    },
     {
       "dot": "cyan",
       "title": "Product",
       "items": [
-        "Orders; Categories",
+        "Product Management",
-        "Sellers & Operations",
+        "Product Design"
-        "Data & Intelligence; Product Design"
       ]
     },
     {
       "dot": "amber",
       "title": "Technology",
       "items": [
-        "Product Engineering; Quality Engineering",
+        "Product Engineering",
-        "Platform & Reliability; Architecture & Security",
+        "Platform & IT",
-        "AI Enablement; Internal IT"
+        "Architecture & Security",
+        "Quality Engineering",
+        "Data & AI"
       ]
     },
     {

docs/organization/structure.mdx

@@ -22,52 +22,34 @@ Functional leaders translate company priorities into departmental plans. Team le
 
 **Management coordinates the six departments.** Each department has a clear business responsibility and a set of teams that deliver it.
 
-## Product & Technology squads
-
-Product and Technology share a delivery structure of **up to seven cross-functional squads**. Product sets priorities and business outcomes; Technology provides engineering leadership, technical standards and delivery capability.
-
-| Squad | Scope |
-| --- | --- |
-| **Discovery & Categories** | Browsing, search, category journeys and marketplace conversion. |
-| **Orders & Delivery** | Purchase and post-purchase experience, order tracking, delivery and customer feedback. |
-| **Seller Platform** | Seller Portal, onboarding, integrations and seller-facing tools. |
-| **Payments & Wallet** | Checkout, balances, withdrawals and payout integrations, working with Finance. |
-| **Trust & Safety** | Risk controls, dispute tooling and safety workflows, working with Operations. |
-| **Data & Intelligence** | Analytics, experimentation, offer ranking, recommendations and marketplace ML. |
-| **Platform & AI** | Shared platform, reliability, delivery infrastructure and engineering AI tools. |
-
-Each squad brings together product ownership, engineering, design, quality and data expertise according to its scope. Departmental teams and specialist functions below support these squads; they are not additional delivery squads. Operations retains ownership of customer cases and risk decisions, while Finance retains ownership of financial controls.
-
 ## Departments and teams
 
+Product has **two teams** and Technology has **five teams**. Each team belongs to one department, with its own leadership and responsibilities. The departments collaborate on delivery without sharing team ownership.
+
 ### Product
 
 **Purpose:** improve the buyer and seller experience and turn marketplace opportunities into valuable product capabilities.
 
 | Team | Responsibilities |
 | --- | --- |
-| Orders | Purchase and post-purchase journeys, order status, delivery experience, dispute flows, feedback and loyalty. |
+| Product Management | Product strategy, roadmaps, priorities and outcome measurement across discovery, categories, orders, seller tools, payments and operational workflows. |
-| Categories | Category experiences, including Boosting and Currency, discovery, conversion and category-specific user journeys. |
+| Product Design | User research, interaction design, design consistency and accessible buyer and seller experiences. |
-| Sellers & Operations | Seller Portal, seller integrations, onboarding and verification, balances and withdrawals, invoicing and operational tooling. |
-| Data & Intelligence | Product analytics, experimentation, offer ranking, recommendations and decision support. |
-| Product Design | User research, interaction design, design consistency and accessible buyer and seller experiences across product teams. |
 
-Product Owners, Designers and Tech Leads work together on each product area. Product owns priorities and outcomes; Technology owns engineering execution and technical quality.
+Product Management owns what to improve and why. Product Design shapes the experience. Both work with Technology teams while remaining within Product.
 
 ### Technology
 
 **Purpose:** build and operate a secure, reliable marketplace and improve the effectiveness of engineering.
 
-| Team / function | Responsibilities |
+| Team | Responsibilities |
 | --- | --- |
-| Product Engineering | Develop and maintain marketplace capabilities in cross-functional product teams. |
+| Product Engineering | Build and maintain marketplace capabilities, including search, orders, seller tools, checkout, wallet and operational tooling. |
-| Platform & Reliability | Shared platform services, delivery infrastructure, observability, availability and performance. |
+| Platform & IT | Platform services, delivery infrastructure, observability, reliability, performance, internal systems, employee devices and identity administration. |
-| Architecture & Security | Technical standards, system design, infrastructure security and secure engineering practices. |
+| Architecture & Security | Technical standards, system design, security architecture and secure engineering practices. |
 | Quality Engineering | Test strategy, automation, release quality and defect prevention. |
-| AI Enablement | AI-assisted engineering workflows, developer tools, adoption, standards and safe use of AI. |
+| Data & AI | Analytics, experimentation, ranking, recommendations, marketplace ML and safe AI-assisted engineering workflows. |
-| Internal IT | Identity and access, employee devices, internal systems, software administration and joiner–mover–leaver processes. |
 
-The CTO owns technology direction. The Head of Engineering leads engineering delivery through Group Engineering Managers and Engineering Managers. The AI Architect coordinates AI enablement across engineering, working with Architecture & Security and team leaders.
+The CTO owns technology direction. The Head of Engineering leads engineering delivery through Group Engineering Managers and Engineering Managers. The AI Architect coordinates AI enablement within Data & AI, working with Architecture & Security and the other Technology teams. These are leadership roles within the five-team structure, not additional teams.
 
 ### Operations
 
@@ -119,7 +101,7 @@ The CFO coordinates Finance & Accounting and works with executive leadership on
 | People Operations | Employee onboarding, development, performance processes, policies and employee experience. |
 | Office & Administration | Workplace services, office operations and administrative coordination. |
 
-HR partners with department leaders on team capacity and development. People Operations works with Internal IT on employee onboarding, role changes and offboarding.
+HR partners with department leaders on team capacity and development. People Operations works with Platform & IT on employee onboarding, role changes and offboarding.
 
 ## Leadership and delivery structure
 
@@ -127,21 +109,21 @@ HR partners with department leaders on team capacity and development. People Ope
 
 The diagram shows management responsibility from leader to role or team:
 
-- **CTO → Head of Engineering → Group Engineering Managers → Engineering Managers → Product Engineering teams.**
+- **CTO → Head of Engineering → Group Engineering Managers → Engineering Managers → the Product Engineering team.**
 - **CTO → AI Architect**, coordinating engineering AI enablement.
 - **COO → Operational Quality**, providing independent quality oversight.
 - **CMO → Brand Team Lead**, leading Brand & Community.
 
-Product teams combine product ownership, design, engineering, quality and data expertise. Functional management develops people and professional standards; cross-functional teams deliver business outcomes.
+Product and Technology retain separate team ownership and reporting lines. Their teams coordinate priorities, design, engineering, quality and data work to deliver business outcomes.
 
 ## How the departments work together
 
 | Business outcome | Collaboration |
 | --- | --- |
-| Better buyer experience | Product defines improvements; Technology delivers them; Operations brings customer feedback; Data measures the result. |
+| Better buyer experience | Product defines improvements; Technology delivers them; Operations brings customer feedback; Data & AI measures the result. |
 | Stronger seller experience | Product and Technology develop seller tools; Operations supports sellers; Finance manages financial processes. |
 | Safe and trustworthy trading | Risk & Fraud, Trust & Resolution, Architecture & Security, and Finance coordinate controls and incident responses. |
 | Sustainable growth | Marketing develops demand; Product improves conversion and retention; Finance measures profitability. |
-| AI-powered execution | AI Enablement supports engineering; Data & Intelligence develops marketplace intelligence; Operations improves service and quality workflows. |
+| AI-powered execution | Data & AI supports engineering and develops marketplace intelligence; Operations improves service and quality workflows. |
 
 Department leaders remain accountable for outcomes, controls and service quality as AI becomes part of everyday work.

scripts/portal.test.mjs

@@ -59,14 +59,22 @@ test('Archify is pinned, licensed and rebuilt, not a remote embed', () => {
   assert(!wrapper.includes('target="_blank"'));
   assert(wrapper.includes('Close full-screen diagram'));
 });
-test('Product and Technology share seven delivery squads', () => {
+test('Product owns two teams and Technology owns five separate teams', () => {
   const spec = JSON.parse(read('diagrams/organization-structure.architecture.json'));
-  const squads = spec.components.filter(n => n.id.startsWith('squad-'));
+  const page = read('docs/organization/structure.mdx');
-  assert.equal(squads.length, 7);
+  assert(!/shared-delivery|squad-/i.test(JSON.stringify(spec)));
-  for (const dept of ['product','technology']) assert(spec.connections.some(e => e.from === dept && e.to === 'shared-delivery'));
+  assert(!/shared squads|share a delivery structure|cross-functional teams/i.test(page));
-  for (const squad of squads) {
+  for (const [dept, count, heading, next] of [['product',2,'Product','Technology'],['technology',5,'Technology','Operations']]) {
-    assert(spec.connections.some(e => e.from === 'shared-delivery' && e.to === squad.id));
+    const teams = spec.components.filter(n => n.id.startsWith(`${dept}-team-`));
-    assert(read('docs/organization/structure.mdx').includes(squad.label));
+    assert.equal(teams.length, count);
+    const section = page.split(`### ${heading}\n`)[1].split(`### ${next}\n`)[0];
+    const rows = section.split('\n').filter(l => l.startsWith('| ')).slice(2);
+    assert.equal(rows.length, count);
+    for (const team of teams) {
+      const parents = spec.connections.filter(e => e.to === team.id);
+      assert.deepEqual(parents.map(e => e.from), [dept]);
+      assert(rows.some(row => row.startsWith(`| ${team.label} |`)));
+    }
   }
 });
 test('organization page presents an operating model, not research notes', () => {

scripts/verify.mjs

@@ -21,10 +21,13 @@ if (process.argv.includes('--build')) {
   }
   assert(!readdirSync('build/diagrams', {recursive: true}).some(f => f.endsWith('.delivery.json')), 'Private build receipts must not be published');
   const diagram = read('build/diagrams/organization-structure/index.html');
-  assert(diagram.includes('Coordinates') && diagram.includes('node-technology'));
+  assert(diagram.includes('node-product-team-2') && diagram.includes('node-technology-team-5'));
+  assert(!diagram.includes('shared-delivery'));
   assert(!/A: placement|E: careers|J: advertised/.test(diagram));
   assert(!diagram.includes('Example leadership'));
-  for (const id of ['discovery','orders','seller','payments','trust','data','platform']) assert(diagram.includes(`node-squad-${id}`));
+  for (const [dept, count] of [['product', 2], ['technology', 5]]) {
+    for (let i = 1; i <= count; i++) assert(diagram.includes(`node-${dept}-team-${i}`));
+  }
   const reporting = read('build/diagrams/organization-reporting/index.html');
   assert(reporting.includes('AI Architect') && reporting.includes('Leads'));
   assert(!/A: assumed|J: direct/.test(reporting));